Summary
Overview
Work History
Timeline
Generic

LISA WILKENS

La Mesa,CA

Summary

Professional lead banquet server with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and attention to detail. Skilled in delivering exceptional service, handling guest requests, and maintaining a polished and efficient dining experience.

Overview

29
29
years of professional experience

Work History

Lead Banquet Server

The Brigantine - Portside Pier
08.2020 - Current
  • Served food and beverages to guests in private events ranging in size from 10-600 people.
  • Collaborated with chefs, kitchen staff and event sales team to ensure seamless event execution and guest satisfaction.
  • Helped assign staff to specific roles, optimizing service efficiency during events. Helped train promoted restaurant servers in event procedures and protocols.
  • Contributed to successful events by assisting in pre-event planning, including room layouts, seating arrangements, and menu development.
  • Regularly responsible for initiating and maintaining contact with event hosts and coordinators to ensure that any requests and or changes are provided, as well as building and presenting the final bill as specified by the banquet event order.
  • Demonstrated flexibility in adapting to last-minute changes, including guest count adjustments, menu modifications, or event schedule alterations.
  • Set up food and beverage stations, buffets, tables, chairs and props per clients requests.
  • Coordinated with vendors to ensure proper set up of equipment and decorations.


Banquet Server / Restaurant Server

The Brigantine - La Mesa
07.1996 - 08.2020
  • Served food and beverages in events up of to 150 people.
  • Promoted to trainer and performed duties a fill-in manager for 3 years.

Bookkeeper

Bain Kitchen Crafters
06.2011 - 02.2016
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Timeline

Lead Banquet Server

The Brigantine - Portside Pier
08.2020 - Current

Bookkeeper

Bain Kitchen Crafters
06.2011 - 02.2016

Banquet Server / Restaurant Server

The Brigantine - La Mesa
07.1996 - 08.2020

Similar Profiles

CREATE PROFILE
LISA WILKENS