Lisa Zanzig
Arden,North Carolina
Summary
Newly AANP-certified nurse practitioner with a robust RN background. Notable fellowship trained in primary care. Experienced in chronic disease management and leading interdisciplinary teams to enhance patient outcomes. Proven track record in quality improvement initiatives. Dedicated to lifelong learning, staying current with medical advancements, and building rewarding professional relationships. Excelled in case management and the clinically complex patient.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RN, Adjunct Clinical Instructor
Blue Ridge Community College
Flat Rock, NC
08.2022 - Current
- Assess and evaluate student learning in the clinical setting.
- Coordinate student and preceptor pairs to enhance educational outcomes.
- Work alongside facility staff to organize clinical experience schedules.
- Lead student-focused counseling conferences when indicated.
RN, Leicester Community Health Center
Appalachian Mountain Health
Asheville, NC
09.2021 - 08.2022
- WCU BSN Fellow: September 2021 – January 2022
- Six-month competency-based primary care intensive.
- Focus on results-based accountability, quality project development, preceptorship, and maximizing the RN's utilization to the full scope of practice.
- Independent quality project: Developed Transitional Care Management (TCM) workflow for the agency’s five clinics.
- FT-Lead RN for TCM services, Leicester Clinic.
- Medicare annual wellness visits, chronic disease management, phone triage, nurse visits, and COVID vaccine clinics.
- Skilled with eClinical Works, Aledade, and Cerner platforms.
RN, Medical Center
Carolina Village
Hendersonville, NC
12.2019 - 03.2022
- Provided post-acute care for residents.
- Managed long-term care for medically fragile patients.
- Assessed resident needs and worked with the healthcare team to ensure comprehensive care.
- Prepares, administers, and documents prescribed medications and treatments.
RN, Adjunct Clinical Instructor
Blue Ridge Community College
Flat Rock, NC
08.2017 - 04.2019
- Assess and evaluate student learning in the clinical setting.
- Coordinate student and preceptor pairs to enhance educational outcomes.
- Work alongside facility staff to organize clinical experience schedules.
- Lead student-focused counseling conferences when indicated.
RN, Utilization Review Nurse and Case Manager
Asheville Specialty Hospital
Asheville, NC
02.2014 - 04.2017
- Performed initial and concurrent utilization reviews for various payers.
- Conducted charge reconciliation for patient accounts.
- Ensured precise DRG and coding for patient records.
- Facilitated complex case management and discharge planning.
- Experienced with various software applications including NALTH, Cerner, Provider Link, LTRAX, Meditech.
RN, Case Manager
Advent Health
Fletcher, NC
02.2011 - 06.2014
- UR and discharge planning for ICU, PCU, medical-surgical, orthopedic, gynecological, and mother-baby units.
- Payer Communication and Collaboration for Second Level Review.
- Proficient in overseeing insurance denial, and potential denial matters.
- Experience with McKesson InterQual, Cerner, ProviderLink, and Canopy applications.
RN, Case Manager
Pardee Hospital
Hendersonville, NC
12.2009 - 06.2012
- UR and discharge planning for ICU, PCU, medical-surgical, orthopedic, gynecological, and mother-baby units.
- Payer Communication and Collaboration for Second Level Review.
- Proficient in McKesson Interqual, Meditech, Provider Link, Midas.
Palliative Care Hospital Liaison
Four Seasons Compassion For Life
Flat Rock, NC
05.2005 - 12.2009
- Palliative Care Liaison for two hospital systems.
- Facilitated meetings with patients and families to discuss care goals.
- Provided symptom management strategies during patient-family meetings.
- Organized discharge needs for patients.
- Liaison with hospital leadership and discharge planners.
- Coordinated a quarterly regional palliative care roundtable as a collaborative platform for providers.
- Conducted yearly workshops focused on end-of-life care education.
- Hospice and Palliative Care Certified.
Program Director/Coordinator
Hospice of Wilkes Regional Medical Center
N. Wilkesboro, NC
02.2004 - 05.2005
- Oversaw nursing, social work, and volunteer teams.
- Supervised chaplaincy and ancillary staff.
- Directed multidisciplinary team operations.
- Oversaw contractual agreements and outreach efforts.
- Conducted community education.
- Guaranteed adherence to Medicare Conditions of Participation.
- Ensured adherence to JCAHO standards.
Patient Care Coordinator
Appalachian District Health Department Hospice
Jefferson, NC
10.2001 - 02.2004
- Coordinated hospice services across Ashe and Alleghany counties.
- Oversaw nursing, social work, and volunteer teams.
- Supervised chaplaincy and ancillary staff.
- Directed multidisciplinary team operations.
- Oversaw contractual agreements and outreach efforts.
- Conducted community education.
- Ensured adherence to Medicare Participation Conditions.
RN, Oncology and Birthing Center
Watauga Medical Center
Boone, NC
01.2001 - 10.2001
- Registered Nurse for Cancer Center, PRN
- Provided direct nursing care to patients, including administering medications and IV therapy.
- RN Birthing Center, FT
- Assessed and monitored fetal heart rate, maternal vital signs, and uterine contractions during labor.
- Assisted physicians in the delivery of babies, and supported and encouraged mothers during childbirth.
- Circulated during cesarean sections when required.
- Ensured comprehensive postnatal care.
- Cared for neonates immediately after birth, providing necessary resuscitation efforts when necessary.
- Provided specialized care in the Level 2 nursery.
RN, Oncology
Mission Hospital
Asheville, NC
07.1999 - 01.2001
- Inpatient oncology unit with a primary care nursing model.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Administered inpatient chemotherapy treatments, and long-term infusions.
- Provided education and support to patients and families regarding chemotherapy side effects, treatments, and medications.
- Ensured quality inpatient care during end of life.
Education
Doctor of Nurse Practitioner - Family Nurse Practitioner
WESTERN CAROLINA UNIVERSITY
Cullowhee, NC05.2025
RNs in Primary Care - Fellowship
WESTERN CAROLINA UNIVERSITY
Cullowhee, NC12-2020
Bachelor of Science - Nursing
WESTERN CAROLINA UNIVERSITY
Cullowhee, NC05-1999
Bachelor of Arts - Psychology
UNIVERSITY OF NORTH CAROLINA
Asheville, NC05-1997
Skills
- Family Practice
- Acute and Rehabilitative Care
- Chronic Disease Management
- Palliative Care
- Precepting
- Interdisciplinary Teamwork
- Motivational Interviewing
- Quality Improvement
Clinical Rotations
Jan 2023/May 2023: Adult Primary Care
MAHEC Family Health Center (FQHC)- Enka/Candler, NC: 120 hours
Jan 2023/May 2023: Primary Care Office Procedures
Emerge Ortho, Asheville NC: 30 hours
Advanced Dermatology & Skin Surgery, Asheville, NC: 30 hours
May 2023/Aug 2023: Primary Care of Female Adolescents and Women
MAHEC OB/GYN (FQHC), Asheville, NC: 120 hours
Aug 2023/Dec 2023: Primary Care of Geriatric Clients
MAHEC Geriatrics, Deerfield Episcopal Retirement Community, Asheville, NC: 120 hrs
Jan 2024/May2024: Primary Care of Children & Adolescents
MAHEC Family Health Center, Cane Creek (FQHC), Asheville, NC: 75 hours
Mountain Community Health Partnership (FQHC), School Based Clinic, Burnsville NC: 45 hours
May 2024/July2024: Integrative Health Promotion & Holistic Disease Management
Inner Peace Wellness, Asheville, NC: 24 hours
May 18 & 19, 2024
WNC School Of Massage, Asheville, NC
Neuromuscular Therapy (NMT) for Treating Shoulder and Rotator Cuff Injures: 12 hours
July 6 & 7, 2024
WNC School of Massage, Asheville, NC
Neuromuscular Therapy (NMT) for Knee Pain: 12 hours
July 27 & 28, 2024
WNC School of Massage, Asheville, NC
Neuromuscular Therapy (NMT) for Plantar Fasciitis and Foot/Ankle Pain: 12 hours
Aug 2024/Dec 2024: Primary Care Clinical Management
MAHEC Family Health Center (FQHC), Enka/Candler, NC: 140 hours
Appalachian Mountain Health (FQHC), Leicester, NC (Pediatric Intensive): 20 hours
Jan 2025/May2025: Expanded Advanced Clinical Practice
Asheville Cardiology Associates, Hendersonville, NC: 80 hours
VA Medical Center, Geriatrics, Asheville, NC: 80 hours
Western North Carolina Community Health Services (FQHC), Asheville, NC: 80 hours
License
Registered Nurse, North Carolina, 165680 (Active)
Certification
- 2022 to present-American Association of Nurse Practitioners, AANP
- 2024 Phi Kappa Phi, National Honor Society (Lifetime Member)
- 2017 to present -American Case Management (ACM) Certified
- 2006-2010 Certified Hospice and Palliative Nurse (CHPN) Certified
- 1999-2001 ONS/ONCC Chemotherapy Immunotherapy Certificate
- 1997 Psi Chi, National Honor Society in Psychology
- 1993 Gamma Beta Phi, National Honors and Service Society
- 1992 Phi Eta Sigma, National Honor Society for College Freshmen
Accomplishments
- Mountain Area Education Center (MAHEC) FNP scholar 2022-2025
- FELS Scholar 2022-2025
- North Carolina Nurse Scholar 1997-1999
Presentations & Publications
Lisa Zanzig, Nurse-led Same Day Visit Standardized Wound Protocol in Federally Qualified Health Center
Poster Presentation
Western Carolina University Graduate Research Symposium
March 2025
Activities
- Equity Leadership Team, Evergreen Community Charter School, 2021, 2022
- Blessing Box Volunteer, Restock Food Distribution Box 2021, 2021
- Volunteer, ABCCM Crisis Center 2018, 2019
- Overnight Chaperone, Room in the Inn 2017, 2019
- Volunteer Nurse, Camp Tekoa 2018
- Adult Chaperone Wilderness Trail, Skyland United Methodist Church 2018, 2021, 2022
- Summer Lunch Program Volunteer, Estes Elementary School 2017, 2018
References
Jeanine Cunningham, DNP, FNP-C
MAHEC Family Health Center at Enka/Candler
(777) 481-0324
Kristen Shuler, FNP-C
Appalachian Mountain Health (AMH)
(828)-735-1699
Molly McGaughey, DO
VA Medical Center, Geriatrics
(828)-273-8716
Timeline
RN, Adjunct Clinical Instructor
Blue Ridge Community College
08.2022 - Current
RN, Leicester Community Health Center
Appalachian Mountain Health
09.2021 - 08.2022
RN, Medical Center
Carolina Village
12.2019 - 03.2022
RN, Adjunct Clinical Instructor
Blue Ridge Community College
08.2017 - 04.2019
RN, Utilization Review Nurse and Case Manager
Asheville Specialty Hospital
02.2014 - 04.2017
RN, Case Manager
Advent Health
02.2011 - 06.2014
RN, Case Manager
Pardee Hospital
12.2009 - 06.2012
Palliative Care Hospital Liaison
Four Seasons Compassion For Life
05.2005 - 12.2009
Program Director/Coordinator
Hospice of Wilkes Regional Medical Center
02.2004 - 05.2005
Patient Care Coordinator
Appalachian District Health Department Hospice
10.2001 - 02.2004
RN, Oncology and Birthing Center
Watauga Medical Center
01.2001 - 10.2001
RN, Oncology
Mission Hospital
07.1999 - 01.2001
- 2022 to present-American Association of Nurse Practitioners, AANP
- 2024 Phi Kappa Phi, National Honor Society (Lifetime Member)
- 2017 to present -American Case Management (ACM) Certified
- 2006-2010 Certified Hospice and Palliative Nurse (CHPN) Certified
- 1999-2001 ONS/ONCC Chemotherapy Immunotherapy Certificate
- 1997 Psi Chi, National Honor Society in Psychology
- 1993 Gamma Beta Phi, National Honors and Service Society
- 1992 Phi Eta Sigma, National Honor Society for College Freshmen
Doctor of Nurse Practitioner - Family Nurse Practitioner
WESTERN CAROLINA UNIVERSITY
RNs in Primary Care - Fellowship
WESTERN CAROLINA UNIVERSITY
Bachelor of Science - Nursing
WESTERN CAROLINA UNIVERSITY
Bachelor of Arts - Psychology
UNIVERSITY OF NORTH CAROLINA
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