Susan Meazell
Austin,TX
Summary
I am a Registered Nurse with expertise in Family Practice and OB/Gyn telephone triage patient assessment, care coordination, and case management. I have the ability to collaborate effectively and adapt to changing healthcare environments. I truly enjoy getting to know my patients and helping them achieve the best outcome for whatever health challenges they are facing. I have experience with several EMR systems, and am able to step in to other rolls within the clinic setting as needed.
Overview
14
14
years of professional experience
Work History
Triage Nurse/RN Case Manager
Central Family Practice
06.2014 - 06.2025
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Notified patients of lab results
- refill medications
- screening of potential new patients to ensure appropriate scheduling
- Developed strong rapport with patients.
- Obtained case history and gathered information to determine appropriate avenue for care.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Scheduled appointments for patients as needed.
- Performed additional clinic and non-triage nurse duties such as staff management, front office duties and back office duties as needed
- front office and back office fill in when short staffed.
- Educated patients on self-care strategies and preventative measures to minimize future health complications.
Triage Nurse
North Austin OB/Gyn
11.2011 - 06.2014
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Perform in office OB exams such as NST, checking Fetal heart tones, vital signs of pregnant patients
- administer IM and oral medications
- Conduct OB education classes
- Order and stock medical supplies
- Schedule patient appointments as needed
Education
Associate of Science - Registered Nursing
Austin Community College
Austin, TXSkills
- Family Practice
- OB/Gyn Nursing
- Patient management
- Strong clinical judgment
- Effective communication
- Prescription refills
- Treatment Planning
- Telephone triage
Timeline
Triage Nurse/RN Case Manager
Central Family Practice
06.2014 - 06.2025
Triage Nurse
North Austin OB/Gyn
11.2011 - 06.2014
Associate of Science - Registered Nursing
Austin Community College
Similar Profiles
Kajal PatelKajal Patel
Executive Assistant at Access to the Family and Hope Center Family PracticeExecutive Assistant at Access to the Family and Hope Center Family Practice
Kajal PatelKajal Patel
Administrative Intern at Access to the Family and Hope Center Family PracticeAdministrative Intern at Access to the Family and Hope Center Family Practice
Sarah VialSarah Vial
Clinical Midwife Specialist at Byron Central Hospital Midwifery Group PracticeClinical Midwife Specialist at Byron Central Hospital Midwifery Group Practice
Shelby HoltShelby Holt
Brand Manager at HeartGift FoundationBrand Manager at HeartGift Foundation
Brandon ValdezBrandon Valdez
Floor Associate, Cashier, Shoe Runner at Aldo ShoesFloor Associate, Cashier, Shoe Runner at Aldo Shoes