Lisa Zellner
Farmington
Summary
Dynamic account manager with a proven track record at Advantage Solutions, excelling in client relationship management and targeted marketing strategies. Skilled in analyzing market trends to drive sales growth and enhance brand awareness. Adept at leading teams and fostering collaboration, resulting in improved customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Our Brands Account Manager Kroger
Advantage Solutions Sales And Marketing
07.2023 - 09.2025
- Managed client accounts, fostering strong relationships to enhance customer satisfaction.
- Developed strategic marketing plans to increase brand awareness and drive sales growth.
- Collaborated with cross-functional teams to ensure seamless execution of promotional campaigns.
- Analyzed market trends and customer feedback to refine product offerings and improve services.
- Conducted regular performance reviews of account activities to identify opportunities for growth.
Sales Associate
Chick Fil A
09.2022 - 03.2023
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Operated point-of-sale systems accurately, ensuring efficient transaction processing.
- Assisted in training new team members on operational procedures and customer engagement strategies.
- Maintained cleanliness and organization of dining area to create a welcoming environment.
District Manager of Field Operations and Events
Advantage Solutions Sales And Marketing
06.2011 - 02.2018
- Led regional sales initiatives to enhance market penetration and brand visibility.
- Collaborated with cross-functional teams to develop strategic marketing plans and drive sales growth.
- Analyzed market trends to identify opportunities for improvement in operational efficiency and customer engagement.
- Mentored district staff, fostering professional development and ensuring alignment with company objectives.
- Established key performance indicators to measure team effectiveness and drive accountability in sales outcomes.
- Conducted regular training sessions to enhance product knowledge and sales techniques among team members.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Education
No Degree - Certified Nursing Assistant
Minnapolis World College
Minneapolis, MN03-2012
No Degree - General Studies
San Juan College
Farmington, NM08-1992
Skills
- Client account management
- Targeted marketing strategies
- Interdepartmental cooperation
- Market analysis
- Customer relationship management
- Performance evaluation
- Sales growth strategies
- Team leadership
- Brand awareness initiatives
- Client satisfaction enhancement
Timeline
Our Brands Account Manager Kroger
Advantage Solutions Sales And Marketing
07.2023 - 09.2025
Sales Associate
Chick Fil A
09.2022 - 03.2023
District Manager of Field Operations and Events
Advantage Solutions Sales And Marketing
06.2011 - 02.2018
No Degree - Certified Nursing Assistant
Minnapolis World College
No Degree - General Studies
San Juan College