Lisa Zurat
Salamanca
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Store Manager
Seneca Advantage
Salamanca, NY
03.2009 - 02.2026
- Led daily store operations, ensuring optimal staffing and resource allocation.
- Developed and implemented inventory management strategies to reduce shrinkage.
- Trained and mentored staff on customer service excellence and sales techniques.
- Analyzed sales data to identify trends and adjust merchandising strategies effectively.
- Enhanced store layout for improved customer flow and product visibility.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
Olean High School
Olean, NY06-1983
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Cash management
- Shift scheduling
- Complaint resolution
- Problem resolution
Timeline
Store Manager
Seneca Advantage
03.2009 - 02.2026
High School Diploma -
Olean High School