Summary
Overview
Work History
Education
Skills
Timeline
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Lucia ( Lisa) Del Vecchio-Sniegocki

Lucia ( Lisa) Del Vecchio-Sniegocki

Phoenix,AZ

Summary

As a Managing Co-Owner at Home Care Assistance, I excelled in relationship building and business development, significantly enhancing client retention through personalized care plans and meticulous caregiver training. My expertise in marketing and team leadership, combined with a deep commitment to customer satisfaction, drove our franchise's success in the competitive Hershey/Harrisburg market.

Overview

36
36
years of professional experience

Work History

Managing Co-Owner

Home Care Assistance
Pennsylvania
03.2005 - 08.2012

Co- Owner of a national franchise location in Hershey/Harrisburg Pennsylvania. My role was to hire and train all caregivers keeping to the the elevated HCA standards.

I worked directly with the families, creating a comprehensive care plan. Matched patient to caregiver and oversaw that care

plan was properly implemented.

I did marketing and business development as well. Secured and retained clients due to my dedication and compassion in really listening to the family's needs.

Marketing Director

Sniegocki Financial Services
Palmyra, PA
02.1989 - 08.2012
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
  • Directed trade show participation, maximizing exposure for company products and services.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Optimized digital marketing efforts for increased online presence and customer engagement.
  • Increased consumer engagement by creating personalized experiences through targeted segmentation strategies.
  • This was a family business and I worked across many channels to build the client base for my then husband’s firm.

Private Caregiver/Personal Assistant

Schell Family Estate
Carefree, AZ
07.2013 - 10.2023
  • Managed the affairs of the Schell household.
  • Provided emotional support and companionship to shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem. Took care of his wife and his sister
  • Assisted with getting home care company involved as there are numerous tasks relating to this house that took majority of my time.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Monitored progress and documented daily life for family out of state

Memory Care Program Director / Lifestyle Asst/

Clearwater Senior Living
Phoenix, AZ
04.2022 - Current

Responsible for building programs to enhance resident engagement

Work with community vendors to promote cross marketing

Education

Bachelor of Arts - English Composition

University of Hawaii at Manoa
Honolulu, HI
05.1983

Skills

  • Relationship building and rapport
  • Goals and performance
  • Business development and planning
  • Customer satisfaction
  • Highly organized
  • Marketing
  • Team building expertise
  • Operations Management
  • Franchise management
  • Human Resources Management
  • Team Collaboration and Leadership
  • Relationship Building
  • Work Planning and Prioritization
  • Entrepreneurial personality
  • Strategic Decision-Making
  • Coaching and Mentoring
  • Employee Training
  • Staff Management
  • Task Delegation
  • Strategic Planning
  • Public Speaking
  • Start-Up Operations
  • Issue Resolution
  • Staff hiring
  • Project Management
  • Organizational Development
  • Employee Development
  • Sales Development

Timeline

Memory Care Program Director / Lifestyle Asst/

Clearwater Senior Living
04.2022 - Current

Private Caregiver/Personal Assistant

Schell Family Estate
07.2013 - 10.2023

Managing Co-Owner

Home Care Assistance
03.2005 - 08.2012

Marketing Director

Sniegocki Financial Services
02.1989 - 08.2012

Bachelor of Arts - English Composition

University of Hawaii at Manoa
Lucia ( Lisa) Del Vecchio-Sniegocki