Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Penn Medicine Lancaster General Hospital
Lancaster, PA
07.2025 - Current
Administered patient care and medication management, ensuring adherence to safety protocols.
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
Educated patients and families on health maintenance and disease prevention strategies.
Monitored patient vital signs and documented changes in electronic health records for continuity of care.
Implemented best practices in infection control, reducing hospital-acquired infections significantly.
Advocated for patient needs within healthcare settings, promoting holistic approaches to treatment.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Monitored patient reactions after administering medications and IV therapies.
Medical Assistant
Penn Medicine Lancaster General Health
Lancaster, PA
08.2022 - 07.2025
Administered patient care, including vital sign monitoring and medical history documentation.
Assisted healthcare providers in examination and treatment procedures to enhance patient experience.
Facilitated communication between patients and medical staff to ensure clarity in care instructions.
Trained new medical assistants on best practices for patient interaction and clinical protocols.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Adventist Health
Orlando, FL
12.2021 - 07.2022
Managed scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
Evaluated patient records for accuracy, ensuring compliance with health regulations and standards.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Office Coordinator/ Case Manager
Caresify
York, PA
06.2021 - 11.2021
Coordinated office operations and maintained organized filing systems to enhance workflow efficiency.
Managed scheduling and logistics for meetings, ensuring timely communication among team members.
Supported project management by tracking deadlines and facilitating updates across departments.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Collaborated with various departments to streamline processes and improve interdepartmental communication.
Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
Medical Assistant
MD@Home
York, PA
04.2019 - 07.2021
Implemented electronic health record systems to improve data management efficiency across departments.
Led quality improvement initiatives focused on enhancing service delivery and patient satisfaction levels.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Collected and documented patient medical information such as blood pressure and weight.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
WellSpan Health
York, PA
03.2020 - 03.2021
Conducted health assessments and screenings for employees to ensure workplace safety compliance.
Implemented occupational health programs that enhanced employee wellness and productivity.
Collaborated with healthcare providers to coordinate employee medical evaluations and follow-ups.
Analyzed incident reports to identify trends, proposing solutions to reduce workplace injuries.
Cleaned and sterilized instruments, equipment and surfaces.
Monitored patient vital signs, lab results and other indicators of health.
Triaged patients in office or by phone to assess severity of conditions.
Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Performed diagnostic tests and reported results to healthcare providers.
Medical Assistant/ Clinical Coordinator
UPMC Pinnacle Hanover
Hanover, PA
08.2017 - 04.2019
Assisted in patient intake procedures, ensuring accurate data collection and documentation.
Managed scheduling for medical appointments, optimizing clinic workflow efficiency.
Performed routine clinical tasks, including vital sign monitoring and lab specimen preparation.
Educated patients on medication usage and post-treatment care instructions to enhance compliance.
Trained new staff on operational protocols and best practices within the medical office environment.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Oriented and trained new staff on proper procedures and policies.
Mentored junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
Education
Undergraduate - Nursing
Saint Josephs University
Lancaster, PA
05-2025
Certification - Medical Assistant
York County School of Technology
York, PA
06-2017
High School Diploma - undefined
York County High School
York, PA
06-2008
Skills
Medication and IV administration
Direct patient care
Documentation and charting
Strong clinical judgment
Infection control measures
Compassion and empathy
Care planning
Licensed RN
Advanced cardiac life support (ACLS) certification
Taking vitals
Precepting
EMR systems
Certification
Direct Care June 2011 to Present
Certified Medical Assistant June 2017 to June 2027
Registered Nurse, Operating Room at Texas Health Presbyterian Hospital RockwallRegistered Nurse, Operating Room at Texas Health Presbyterian Hospital Rockwall
Registered Nuse, Emergency Room at Detroit Medical Center, Sinai Grace HospitalRegistered Nuse, Emergency Room at Detroit Medical Center, Sinai Grace Hospital