Work History
Education
Skills
Certification
Timeline
Lisa Elena Hunn

Lisa Elena Hunn

Norwalk,CA

Work History

Front of House Lead

Belly Bombz Kitchen
11.2018 - 02.2023


  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server/ Cashier

Gina's Pizza
10.2017 - Current
  • Greeted customers entering store and responded promptly to customer needs
  • Performed extensive side work before and after the shift to ensure food prep areas were clean and well-organized.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Bartender

The Vintage Cocktail Lounge
04.2017 - 09.2017
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Off Limits Cocktail Lounge
01.2015 - 04.2017


  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

High School Diploma -

Santa Fe High School, Santa Fe Springs, CA
06.1994

Skills

  • Strong communication skills
  • Customer service expertise
  • Problem-solving skills
  • Organization
  • Money Handling
  • POS Systems Operations
  • Staff Training

Certification

Food Handlers Certification

August 2023 to August 2026


Responsible Beverage Server ( RBS )

July 2022 to Present

Timeline

Front of House Lead - Belly Bombz Kitchen
11.2018 - 02.2023
Server/ Cashier - Gina's Pizza
10.2017 - Current
Bartender - The Vintage Cocktail Lounge
04.2017 - 09.2017
Bartender - Off Limits Cocktail Lounge
01.2015 - 04.2017
Santa Fe High School - High School Diploma,
Lisa Elena Hunn