Lisa G. Everett
Miami,Florida
Summary
Experienced nursing professional prepared for leadership responsibilities. Strong focus on team collaboration, delivering patient care excellence, and adapting to evolving healthcare needs. Proficient in staff management, clinical operations, and policy implementation. Known for reliability, effective communication, and fostering supportive work environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Associate Nurse Manager
Jackson South Medical Center
Miami, FL
05.2018 - Current
- Collaborated with medical directors and providers within practice operations.
- Promoted a culture of safety within the department by addressing concerns promptly and implementing corrective actions when necessary.
- Related to and resolved patient concerns.
- Implemented evidence-based practices within the department, leading to improved clinical outcomes for patients.
- Served as a mentor and resource for nursing staff, fostering professional growth and career development opportunities.
- Conducts performance evaluations for nursing staff, providing constructive feedback to promote continuous improvement in care delivery.
- Managed staffing schedules to ensure adequate coverage while controlling overtime costs, maintaining optimal nurse-patient ratios.
- Established a positive work environment that fosters open communication, collaboration and respect among nursing staff and interdisciplinary team members.
- Participated in quality improvement initiatives aimed at enhancing the overall patient experience and streamlining internal processes.
- Managed day-to-day operations and workflows for nursing department.
- Conducted regular audits of nursing documentation to ensure compliance with regulatory requirements and maintain high standards of patient care delivery.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Clinical Adjunct Professor
West Coast University
01.2016 - Current
- Providing educational instruction in the area of Obstetric Nursing to students in the clinical setting
- Assisting with the preparation of curriculum
- Simulation lab professor responsible for running clinical obstetric simulations and complementing didactic lecture through lecturing on Obstetrical complications and Fetal Heart Rate monitoring that enhances student learning experience
- Currently enrolled in CHEP and CNED courses
Concierge IV Infusion
Stay RN
Miami, FL
04.2021 - 11.2023
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Travel RN
St. Mary’s Medical Center
West Palm Beach, Florida
01.2017 - 01.2018
- Care of high risk Antepartum, Intrapartum, and Post Partum patients
Local seasonal pool
West Boca Medical Center
Boca Raton, Florida
01.2017 - 01.2018
- Care of Intrapartum patients and their infants
- Duties include circulating cesarean sections, transition of newborns and care of mothers post vaginal and cesarean section deliveries, drawing labs and starting IV access on newborns as needed
- Encourage and support breastfeeding as needed
Charge nurse
The Miami Medical Center Women and Children’s Unit
01.2016 - 01.2017
- Providing leadership to staff members in regards to patient care and regulatory standards
- Direct patient care as needed in the obstetric operating room, labor and delivery, and post partum/newborn care
- Perform OAE/ABR hearing screens on newborns prior to discharge
- Chart reviews
- Staff education as needed
- Assist patients by providing breastfeeding education and assistance with breastfeeding/pumping
Quality and Safety Coordinator
Perinatal/Women’s Services
01.2014 - 01.2016
- Clinical assessment and care of high risk peripartum patients
- Data extraction and analysis to identify areas of noncompliance with regulatory standards
- Ensuring compliance with The Joint Commission (TJC) standards and hospital policy and procedures through data review, participation in mock TJC tracers, and compliance monitoring
- Educating staff on areas of noted noncompliance
- Educating nursing students on areas of compliance and clinical expectations
- Overseeing Baby Friendly Journey including coordinating meetings to discuss issues and help create solutions
- Educating high risk antepartum patients about benefits of exclusive breastmilk feeding
- Assisting patients requiring breastfeeding education/help
Patient Care Supervisor/Perinatal Services
Baptist Health South Florida/Homestead Hospital
01.2012 - 01.2014
- Provide daily supervision and clinical support to the staff of perinatal services to include Labor and Delivery, Post Partum, and Nursery
- Coordination of and direct care provision of all patients including triage, ante partum, intrapartum, post partum, neonates, intraoperative, and post-operative patients
- Care of high risk peripartum patients, including stabilization and transfer of both antepartum and newborns to tertiary care center
- Ensure daily staffing ratios are appropriate for safe patient care and compliance with staffing guidelines
- Coaching/Guiding direct reports through quarterly meetings, annual evaluations, and disciplinary actions as needed
- Over 97% leadership effectiveness on evaluation by direct reports
- Payroll processing
- Assisted in creation and modification of documentation for obstetric E.D./Laborist program
- Daily chart review to ensure appropriate abstraction of data
- Processing charges for obstetric E.D
- Served as liaison for educating staff and physicians about new charge and documentation process for obstetric E.D
Charge Nurse/Labor and Delivery
Jackson South Community Hospital
01.2001 - 01.2012
- Daily staffing, bed placement, payroll processing in Kronos
- Daily coordination of patient care in labor and delivery, post partum, and OB operating room/post anesthesia care
- Educating interdisciplinary staff during implementation of Cerner electronic medical record (EMR) and provided ongoing staff support with all four electronic medical record systems used in L&D (QS, First Net, Power Chart, and Surginet)
- Provided technical/educational support for Obstetric department during Cerner Go live
- Daily review of Surginet (operating room) documentation for completeness to ensure timely processing of billing
- Care of antepartum, intrapartum, and postpartum patients and their newborns
- Care of special care newborns requiring intravenous access/antibiotics, phototherapy, and well newborn transitions
- Operating room circulator/PACU RN for obstetric/gynecological cases
- Providing post anesthesia care for patients undergoing a variety of surgical procedures in main PACU
Pediatric Case Manager
Children’s Medical Services
01.2000 - 01.2001
- Determine medical eligibility for pediatric patients with chronic medical conditions applying to Kidcare program
- Coordinate care management services for pediatric patient population
Staff/Charge Nurse
Kendall Regional Medical Center
01.1997 - 01.2000
- Overseeing patient flow, staffing, and appropriate nursing assignments for oncoming shifts
- Care of antepartum, intrapartum, and postpartum patients and their newborns
- Care of special care newborns requiring intravenous access/antibiotics, phototherapy, and well newborn transitions
- Operating room circulator for obstetric/gynecological cases
Education
MSN Leadership and Management -
Walden University
01.2010
BSN - undefined
Florida International University
01.1997
undefined
Miami Dade College
01.1997
Skills
- Intravenous therapy
- Phlebotomy
- Clinical leadership
- HIPAA compliance
- Patient safety
- Compassionate care
- Care coordination
- Quality improvement
- Patient confidentiality
- Electronic Medical Record Documentation
- Multitasking and organization
- Patient education and advocacy
- Patient care
- Clinical expertise
Accomplishments
- Supervised team of 10-15 staff members.
- Achieved staff training by introducing Cerner for clinical documentation.
- Collaborated with team of 10 multidisciplinary specialties in the development of Obstetric Emergency Department.
- Used Microsoft Excel to extract data and develop graphs depicting data changes over a specific time frame.
Certification
- Florida Board of Nursing License
- RNC-MNN Certification in Maternal Newborn Nursing
- Advanced Cardiac Life Support (ACLS)
- Basic Life Support (BLS)
- Neonatal Resuscitation Program (NRP)
- AWHONN Advanced Fetal Monitoring
Languages
Spanish
Limited Working
English
Timeline
Concierge IV Infusion
Stay RN
04.2021 - 11.2023
Associate Nurse Manager
Jackson South Medical Center
05.2018 - Current
Travel RN
St. Mary’s Medical Center
01.2017 - 01.2018
Local seasonal pool
West Boca Medical Center
01.2017 - 01.2018
Clinical Adjunct Professor
West Coast University
01.2016 - Current
Charge nurse
The Miami Medical Center Women and Children’s Unit
01.2016 - 01.2017
Quality and Safety Coordinator
Perinatal/Women’s Services
01.2014 - 01.2016
Patient Care Supervisor/Perinatal Services
Baptist Health South Florida/Homestead Hospital
01.2012 - 01.2014
Charge Nurse/Labor and Delivery
Jackson South Community Hospital
01.2001 - 01.2012
Pediatric Case Manager
Children’s Medical Services
01.2000 - 01.2001
Staff/Charge Nurse
Kendall Regional Medical Center
01.1997 - 01.2000
BSN - undefined
Florida International University
undefined
Miami Dade College
MSN Leadership and Management -
Walden University