LISA J MOUNT

• Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
• Responded quickly in emergency situations in a calm manner.
• Organized recreational activities to promote physical and mental well-being of the elderly.
• Maintained accurate records of services provided for each client.
• Participated in continuing education courses to stay current on best practices for elder care.
• Administered medications according to physician instructions.
• Encouraged social interaction between clients and their families.
• Assessed client's needs and developed individual care plans accordingly.
• Developed strong relationships with clients based on trust and respect.
• Provided emotional support during end-of-life transitions.
• Communicated effectively with family members on progress of client's health condition.
• Transported clients to doctor appointments or other necessary outings.
• Respected the privacy, dignity and confidentiality of each client served.

• Recognized outstanding contributions made by individual volunteers throughout the year.
• Coordinated logistics for President Volunteer meetings, including reserving meeting space and ordering supplies.
• Collaborated with other staff members to ensure that President Volunteer events ran smoothly and efficiently.
• Monitored feedback from participants in order to identify areas where improvements could be made.
• Provided support to volunteers by answering questions about their roles and responsibilities within the organization.
• Assisted with budgeting tasks related to planning large scale events sponsored by the organization.
• Researched potential partners who could provide additional resources or support for ongoing projects.
• Developed and implemented strategies to increase volunteer participation.
• Reviewed applications from potential volunteers before they were accepted into any program or initiative.
• Served as a liaison between volunteers and executive leadership in order to ensure effective collaboration.
• Gave regular reports at monthly board meetings summarizing accomplishments, challenges faced, current initiatives, upcoming projects.
• Collaborated with faculty members to develop curricula that meets the needs of diverse student populations.

MOST OF MY TIME IN THE LAST FEW YEARS HAS BEEN PAINTING. I SPECIALIZE IN MOSTLY FINISH WORK. I RUN A CLEAN ORGANIZED SITE. i WORK HARD TO MAKE SURE THE CLIENT GETS MORE THAN THEY EXPECT. I HELP PEOPLE SEE POTIENTAL AND THE VISION OF THE FINALIZED AREA. I WRITE UP ESTIMATES AND INVOICES. I WORK WITH PEOPLE WHO HAVE MANY DIFFERENT EXPECTATIONS.

• Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
• Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
• Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
• Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.

• Provided strategic direction by setting short-term and long-term goals for the organization.
• Reviewed progress reports to assess effectiveness of current initiatives and operations.
• Supported community outreach programs aimed at increasing awareness about the organization's mission.
• Attended and actively participated in monthly board meetings.
• Collaborated with executive leadership team to develop strategies for growth and sustainability.
• Actively engaged in fundraising efforts to support ongoing operations and new initiatives.
• Ensured that all organizational activities remained consistent with its mission statement.
• Assisted with the recruitment process for new Board members when necessary.
• Participated in various committees to meet specialized goals.
• Contributed to the development of a long-term vision and strategic plan, positioning the organization for future success.

• Coordinated donor outreach initiatives such as events, emails, phone calls, newsletters.
• Cultivated relationships with donors, sponsors, partners and other stakeholders involved in the operations of the non-profit organization.
• Provided guidance and support to staff members on operational activities related to the non-profit organization.
• Worked closely with Board Members to ensure alignment between strategic objectives set forth by Board Members and actual outcomes achieved by nonprofit staff.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Proposed or approved modifications to project plans.

• Organized and managed the scheduling of games, practices, clinics, and special events.
• Advised players on college recruitment processes when applicable.
• Facilitated communication between parents and guardians of athletes with regards to team schedules, updates on injuries or illnesses affecting their child's participation in a given sport.
• Attended conferences related to youth sports programming in order to stay current on industry trends.
• Maintained records on athlete participation levels in order to track progress towards goals set forth by the organization's mission statement.
• Oversaw all administrative duties related to the program such as budgeting, fundraising, equipment procurement, facility maintenance and safety protocols.
• Provided guidance to coaches on curriculum development, training methods, game strategies, team building exercises.
• Coordinated youth sports activities and events, including league play and tournaments.
• Managed personnel issues such as hiring new employees or resolving conflicts between coaches or other members of the organization.
• Ensured safety protocols were followed during all activities and competitions.
• Consulted with local school districts concerning potential partnerships involving shared facilities usage agreement terms.
• Created an environment that fosters positive relationships among athletes while emphasizing respect for teammates, opponents and officials.
• Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
• Organized large groups of children with knowledgeable and safe approach to coordinate practices and matches.

• Developed and implemented comprehensive service plans for clients affected by domestic violence.
• Attended trainings related to best practices in working with survivors of domestic violence.
• Collaborated with law enforcement personnel to ensure appropriate follow-up actions were taken in cases involving domestic violence.
• Assisted survivors with filing police reports or other legal documents as necessary.
• Monitored compliance with court orders issued against abusers.
• Worked closely with attorneys representing survivors in family law matters such as divorce or custody disputes.
• Offered referrals to appropriate community resources based on individual needs.
• Facilitated support groups for victims of domestic violence with the goal of enhancing their self-esteem and providing emotional support.
• Coordinated activities that promoted awareness about domestic violence issues within the community.
• Maintained detailed records regarding client progress and treatment plans using an electronic database system.
• Provided court accompaniment for victims who had to testify in criminal trials related to their experiences with domestic abuse.
• Assisted survivors in accessing housing, financial assistance, medical care, mental health services, childcare services, job training programs.
• Served as a liaison between social service agencies and the courts when needed.
• Advised victims on obtaining restraining orders against perpetrators of abuse.
• Provided crisis intervention and counseling to individuals, couples, and families in domestic violence situations.
• Acted as role model for clients by exhibiting positive behaviors.
• Evaluated and addressed individual client needs and concerns.
• Maintained and developed community relationships to support various client referrals.
• Assisted and advocated for clients obtaining financial resources and government entitlements.
• Composed or prepared correspondence, case notes and narratives with computer-based applications.
• Used active listening skills and supportive diction to cultivate client rapport and open communication.

• Reported any unusual behavior or incidents during visitation sessions to supervisor.
• Collaborated with social workers, attorneys, and other professionals involved in the case.
• Maintained logs of visitations, including duration, activities, and other details as required by agency policy.
• Facilitated visits between children and their non-custodial parent in a supervised setting.
• Acted as an advocate for the best interests of the child while maintaining neutrality towards both parties involved in the case.
• Provided resources such as counseling referrals or parenting classes as needed.

• Replenish bathroom supplies such as soap, paper towels and toilet tissue.
• Maintain janitorial supply inventory.
• Clean and sanitize restrooms, sinks, countertops and other surfaces.
• Assist with special projects including painting walls or moving furniture as required.
• Empty wastebaskets and trash containers.
• Move furniture, equipment, boxes or other items as requested by supervisors or clients.
• Report any damages found in the building premises to supervisors immediately for repair works.
• Perform minor repairs on doors, locks and other related fixtures as needed.
• Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
• Clean windows, walls, ceilings, carpets and furniture in assigned areas.
• Replace light bulbs when needed.
• Disinfect equipment and supplies using germicides or steam-cleaning equipment.
• Performed landscaping tasks and removed litter to maintain grounds.

• Cross-sold additional bank products when applicable to meet customer needs.
• Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
• Reported any operational issues or system problems that occurred during shift promptly.
• Identified fraudulent activity or suspicious behavior immediately reported it to management.
• Identified opportunities to refer customers to other areas of the bank for additional services.
• Maintained accurate records of all transactions and customer interactions.
• Adhered strictly to all security procedures related to handling money at the teller window.
• Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
• Followed up on requests from customers in a timely manner.