Lisa Marie Henry
Delaware,OH
Summary
Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.
Overview
12
12
years of professional experience
Work History
PCA
OSU Wexner Medical Center
01.2024 - 02.2025
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing workflow efficiency.
- Monitored vital signs and reported changes to healthcare team, promoting timely interventions.
- Educated patients on personal hygiene practices and mobility exercises, fostering independence.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Lab Technician
PPG Industries
10.2020 - 10.2024
- Perform sophisticated chemical and physical tests on all intermediates, in-process materials, and finished goods to ensure property conformance to rigid quality standards.
- Implemented established work procedures to ensure equipment maintenance and promote safe work practices.
- Ensures that accurate safety procedures and housekeeping are maintained and conducts work in a manner that protects yourself, co-workers, and the environment.
- Reports results (in charts, graphs, tables, and reports) in timely manner to meet project requirements.
- Developed and implemented quality control protocols to enhance testing efficiency and accuracy.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
- Analyzed results using analytical software and created reports.
Manager/Sales
South Beach Tanning/Palm Beach Tan
06.2015 - 01.2018
- Organized and reorganized itinerary according to the date, weather, clients, and the situation of attractions.
- Greeted and assisted customers with booking reservations and answering any additional questions both in person and over the phone.
- Scheduled, trained, and oversaw employees in day to day operations.
- Maintained excellent knowledge of portfolio products & services
- Excellent customer service skills facilitated the recommendations, selection & acquisitions of products based on the customer
- Prospecting & generating needs business through networking, leads & referrals
- Educated potential client's and coworkers about our products & services
- Assisted in the creation of a salon environment conductive to learning, physical, social and emotional development of associates
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored a team of sales associates to achieve performance goals.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Belt Operator
FedEx Ground
06.2013 - 05.2015
- Loaded parcels from bins (24) into canvas bags at a rate of 1000 parcels per hour, number one in skill for my shift
- Recorded 4 digit code while simultaneously bagging parcels communicating with sorter
- Examine 6 sides of parcels for HAZ - COM guidelines prior to loading bags into air cans (shipment containers)
- Distributed bags according to can location (city destination) on a daily basis coordinating with loader
- Engaged in proper ergonomics according to UPS guidelines and followed proper airport protocol (SOAR) for working in a secured area.
- Analyzed market trends to identify opportunities for new product offerings.
- Conducted regular performance reviews, providing feedback to improve team effectiveness.
- Monitored inventory levels and coordinated with suppliers to ensure product availability.
Education
No Degree - Automation Engineering
Columbus State
Columbus OH01-2013
High School Diploma - undefined
Groveport Madison
01-2011
Skills
- Microsoft computer skills Excel, Word, PowerPoint
- Controlling operations of equipment or systems
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed
- Understanding written sentences and paragraphs in work related documents
- Proper phone & email etiquette
- Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
- Work well in a team setting & independently
- Teaching and instruction for individuals and groups, and the measurement of training effects
- The ability to listen to and understand information and ideas presented
- Patient documentation
- Adaptive equipment knowledge
Timeline
PCA
OSU Wexner Medical Center
01.2024 - 02.2025
Lab Technician
PPG Industries
10.2020 - 10.2024
Manager/Sales
South Beach Tanning/Palm Beach Tan
06.2015 - 01.2018
Belt Operator
FedEx Ground
06.2013 - 05.2015
High School Diploma - undefined
Groveport Madison
No Degree - Automation Engineering
Columbus State