Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Lisandra Latham

Summary

Sincere, loyal and dedicated individual who has a great deal of ambition. I am professional, eager to learn, and compassionate. I get along very well with others, while also working efficiently on my own. I am seeking a position where I can develop and gain experience in a position of nursing all while being committed to ethical practice as a future registered nurse.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phlebotomist

Alverno Clinical Laboratories - Hammond Clinic
09.2022 - Current
  • Collection of blood specimens in urgent care and outpatient services.
  • Specimen processing that includes: centrifuging, preparing specimens to get sent to the central laboratory. Handling blood, bodily fluids, and urine according to established procedures.
  • Following clinic protocol, policies, and procedures for emergent and non-emergent situations.
  • Clinic duties that includes patient registration, accurately and completely entering all necessary data into the computer system, ordering lab work for patients, answering telephone calls, processing paperwork.
  • Used two patient identifiers accurately for all patients with any phlebotomy procedures.
  • Educate patients on what's being done, talking through the specimen collection process.


Phlebotomist

Quest Diagnostics
08.2021 - 09.2022
  • Patient registration while accurately and completely entering all necessary data into the computer system.
  • Processing paperwork, ordering lab work and drug screens.
  • Collection of blood, and urine specimens for outpatient services.
  • Processing specimens that includes centrifuging, separating plasma, whole blood, and urines.
  • Used two patient identifiers for all patients.

Phlebotomist

PCL Alverno/ St. Margaret's Mercy Hospital
07.2017 - 08.2021
  • Collection of blood specimens from in-house patients and outpatient services.
  • Specimen processing that includes: centrifuging, preparing specimens to get sent to the central laboratory. Handling blood, bodily fluids, and urine according to established procedures.
  • Following hospital protocol, policies, and procedures for emergent and non-emergent situations.
  • Laboratory office duties that includes registering patients, accurately and completely entering all necessary data into the computer system, ordering lab work for patients, answering telephone calls, processing paperwork, giving laboratory reports and results to physicians and nurses.
  • Used two patient identifiers accurately for all patients with any phlebotomy procedures.
  • Educate patients on what's being done, talking through the specimen collection process.

Cashier, Barista, Team Leader of Starbucks

Target/Starbucks
09.2013 - 07.2017
  • Provided excellent customer service in a fast pace environment, greeting and acknowledging customers, resolving any issues, and answering questions.
  • Processing transactions, handling cash and card payments.
  • Effectively communicated with team members and customers
  • Actively lead a team of baristas while overseeing daily operations with equipment, ensuring quality beverage preparation, having a high customer service standards, and providing staff training all while adhering guidelines and procedures.
  • Ordered supplies and checking inventory

Education

Associate of Science - Nursing

University of Saint Francis
12880 Mississippi Pkwy, Crown Point, IN 46307
05-2025

Prerequisites

Ivy Tech Community College

Phlebotomy Certified -

Medical Career Academy School
01.2015

High School Graduate -

Donald E. Gavit High School
01.2011

Skills

  • Blood draw and sample collection
  • AIDET patient communication
  • Patient care assessment
  • Monitoring vital signs
  • Accurate documentation
  • Direct patient care
  • Infection control procedures
  • Time management
  • Teamwork
  • Effective communication
  • Dependability
  • Adaptability to change

Accomplishments

  • Certified phlebotomist (updated NHA certification)
  • Seven years of healthcare experience

Certification

  • Phlebotomy Technician Certification (PTC) - National Healthcareer Association (NHA)
  • Basic Life Support Certification (BLS)

Languages

English
Spanish

Timeline

Phlebotomist

Alverno Clinical Laboratories - Hammond Clinic
09.2022 - Current

Phlebotomist

Quest Diagnostics
08.2021 - 09.2022

Phlebotomist

PCL Alverno/ St. Margaret's Mercy Hospital
07.2017 - 08.2021

Cashier, Barista, Team Leader of Starbucks

Target/Starbucks
09.2013 - 07.2017

Associate of Science - Nursing

University of Saint Francis

Prerequisites

Ivy Tech Community College

Phlebotomy Certified -

Medical Career Academy School

High School Graduate -

Donald E. Gavit High School
Lisandra Latham