Lisanna Van Ness
Fort Collins,CO
Summary
Dynamic and results-oriented professional with a proven track record at Colorado State University Fort Collins, where I enhanced office efficiency and confidentiality. Excelled in roles requiring the management of complex tasks and team leadership, showcasing advanced Microsoft Excel skills and exceptional interpersonal abilities. Demonstrated ability to streamline operations and foster positive customer experiences, significantly contributing to organizational success.
Professional office support specialist prepared for challenges of office environment. Adept at managing administrative tasks, coordinating schedules, and streamlining office operations. Known for strong team collaboration and flexibility in dynamic situations. Skills include multitasking, attention to detail, and effective communication.
Overview
6
6
years of professional experience
Work History
RamCard Office Intern
Colorado State University Fort Collins
05.2024 - 09.2024
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Sorted, organized, and maintained files.
- Maintained client confidentiality while handling sensitive information professionally and securely.
- Word-processed documents by editing, proofreading and scanning documents.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
Durrell Dining Supervisor
Colorado State University Housing And Dining
01.2023 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Front Desk and Social Media Manager
Boulders Climbing Gym
03.2019 - 08.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Streamlined facility operations by organizing climbing gear inventory and maintaining accurate records of equipment maintenance.
Education
Bachelors - College of Business Human Resouces
Colorado State University
Fort Collins, CO05-2026
High School Diploma -
Madison East High School
Madison, WI06-2022
Skills
- Mail handling
- Filing and data archiving
- Presentations
- Multi-line phone proficiency
- Basic accounting
- Billing and coding
Timeline
RamCard Office Intern
Colorado State University Fort Collins
05.2024 - 09.2024
Durrell Dining Supervisor
Colorado State University Housing And Dining
01.2023 - 09.2024
Front Desk and Social Media Manager
Boulders Climbing Gym
03.2019 - 08.2023
Bachelors - College of Business Human Resouces
Colorado State University
High School Diploma -
Madison East High School
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