Lisa Renee Ness
Higher Education Professional
San Marcos,TX
Summary
Dynamic higher education professional with a robust background in team leadership and operational management, skilled in driving efficiency and enhancing productivity. Proven expertise in diagnosing and swiftly resolving technical issues using comprehensive troubleshooting techniques to ensure seamless system and application functionality. A strong foundation in customer service principles, combined with technical acumen, effectively supports diverse user needs. Recognized for reliability, exceptional communication skills, and the ability to cultivate a collaborative and productive work environment.
Overview
19
19
years of professional experience
Work History
Doctoral Research Fellow
Texas State University
05.2024 - Current
- Qualitative research on the topic of Cultivating an Equitable Knowledge Ecosystem in the Landscape of Climate Adaptation Professionals.
- Conducted thorough literature reviews, synthesizing relevant information to inform research hypotheses and methodologies.
- Established partnerships with industry professionals to facilitate real-world application of research findings.
- Delved deeply into intricacies of knowledge sharing across professional boundaries to inform decision-making process for future professionals in field.
- Stayed abreast of ongoing developments within the field by regularly attending seminars, webinars, or engaging in professional development opportunities.
- Presented research findings at national conferences, showcasing expertise and fostering professional connections.
Training Coordinator / Program Specialist III
Texas Commission on Environmental Quality
04.2023 - 10.2023
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Coordinated the Public Information Request (PIR) program, including assessing all requests, making assignments, reviewing responses, and ensuring compliance with Agency standards.
- Prepared informational materials and made presentations to TCEQ staff, regulated entities, and the public.
Doctoral Assistant
Texas State University
09.2018 - 09.2022
- Created STEM-specific video and screen capture training resources for the College of Engineering/ Shared Research Operations (SRO) microscopy lab spaces.
- Administered the SRO Canvas LMS and GATO webpage.
- Collaborated with students and staff to co-create technical training resources.
- Developed strong professional relationships with faculty members, fostering a collaborative work environment for academic growth.
Supervisor/ Outreach & Training Coordinator
Texas State University
12.2006 - 08.2018
- Managed the operation of 3 teaching auditoriums including event scheduling, staff supervision, project management, and budget oversight.
- Optimized staff scheduling for up to 15 staff to ensure full coverage during class hours and events.
- Developed comprehensive training program for new student staff, significantly reducing learning curve and integrating them into team quickly.
- Supervised staff in the maintenance of educational technology in each theater.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Monitored theater renovations and technology upgrades, including theater lighting and audio visual control systems.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Collaborated with the instructional design team to plan and deliver professional development workshops to the university faculty.
Education
Ph.D. - Adult, Professional, & Community Education
Texas State University
San Marcos, Texas 05.2001 -
Master of Arts - International Studies
Texas State University
San Marcos, Texas 05.2001 -
Bachelor of Fine Arts - Studio Arts
School of The Art Institute of Chicago
Chicago, Illinois 05.2001 -
Skills
Educational leadership
Motivation and engagement
Training and mentoring
Team building
Staff management
Task delegation
Problem-solving abilities
Educational technology
Websites
Timeline
Doctoral Research Fellow
Texas State University
05.2024 - Current
Training Coordinator / Program Specialist III
Texas Commission on Environmental Quality
04.2023 - 10.2023
Doctoral Assistant
Texas State University
09.2018 - 09.2022
Supervisor/ Outreach & Training Coordinator
Texas State University
12.2006 - 08.2018
Ph.D. - Adult, Professional, & Community Education
Texas State University
05.2001 -
Master of Arts - International Studies
Texas State University
05.2001 -
Bachelor of Fine Arts - Studio Arts
School of The Art Institute of Chicago
05.2001 -