Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Lisa Santoro

Lisa Santoro

East Meadow

Summary

Results-oriented Manager with extensive experience in managing daily operations for automotive dealerships. Known for resolving client issues promptly and developing training materials that enhance onboarding efficiency. Committed to delivering exceptional customer service and optimizing team performance.

Overview

11
11
years of professional experience

Work History

Finance Manager

South Shore Hyundai
Valley Stream
03.2021 - Current
  • Managed daily financial operations for automotive dealership.
  • Assisted clients in understanding loan options and terms effectively.
  • Resolved client issues promptly to enhance satisfaction and retention rates.
  • Coordinated team schedules to optimize workflow and ensure coverage.
  • Developed training materials for new employees to enhance onboarding efficiency.

Sales Associate

Freehold Nissan
Freehold
09.2017 - 12.2020
  • Assisted customers in selecting vehicles that fit their needs and preferences.
  • Conducted product demonstrations to showcase vehicle features and benefits.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.

Manager, Head Bartender

R.C Dugans Restaurant
East Meadow
09.2014 - 07.2017
  • Managed daily bar operations and ensured staff adherence to safety protocols.
  • Trained and mentored junior bartenders in mixology techniques and customer service.
  • Developed innovative cocktail menus reflecting seasonal ingredients and local trends.
  • Oversaw inventory management, including ordering supplies and tracking usage levels.

Education

Some College (No Degree) - Business Management

Nassau Community College
Garden City, NY

High School Diploma -

East Meadow High School
East Meadow, NY
06-2010

Skills

  • Loan processing
  • Financial compliance
  • Team leadership
  • Problem solving
  • Client relations
  • Lender relationships
  • Mentoring and training
  • Insurance products
  • Staff training
  • Negotiation

Languages

English
Full Professional

References

References available upon request.

Timeline

Finance Manager

South Shore Hyundai
03.2021 - Current

Sales Associate

Freehold Nissan
09.2017 - 12.2020

Manager, Head Bartender

R.C Dugans Restaurant
09.2014 - 07.2017

Some College (No Degree) - Business Management

Nassau Community College

High School Diploma -

East Meadow High School

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