Lisa Y Luis
Missouri City,TX
Summary
At Texas Children's Hospital, I excelled as a Payment Operations Specialist, leveraging my expertise in account reconciliation and exceptional communication abilities to enhance payment processing efficiency. I adeptly managed invoices and payments using Epic software program, significantly reducing billing discrepancies and improving collections. My collaborative approach fostered team bonding and cross-functional partnerships, driving financial accuracy and operational excellence.
Overview
8
8
years of professional experience
Work History
Payment Operations Specialist
Texas Children Hospital
05.2016 - 09.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Researched billing errors and discrepancies to initiate corrective action.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Processed debtor payments and updated accounts to reflect new balance.
- Generated and distributed monthly customer statements.
- Entered client details and notes into system for interdepartmental access and review.
Education
High School Diploma -
Lutheran High South
Houston, TXSkills
- Communication abilities
- Payment Processing
- Accurate payment posting
- Investigative research
- Payment management
- Cross-Functional Team Collaboration
- Team Bonding
- Collections
- Account Reconciliation
- Data inputting
- Month-end closing procedures
- Payment posting
Timeline
Payment Operations Specialist
Texas Children Hospital
05.2016 - 09.2024
High School Diploma -
Lutheran High South
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