Lisbeth Henriquez

• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
• Gained valuable experience working within the podcast industry and applied learned concepts directly into relevant work situations.

(August 2019 to June 2020 - Glen Rock, NJ)

• Perform several job duties and provide customer service
• Take orders, make coffee, tea, and other drinks to customer specifications
• Must also often clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift
• Maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day

• Deliver exceptional customer service that ensures sales and high levels of customer satisfaction
• Execute the café service standards: offer a warm welcome, recommend add-ons, personalize the customer's order, offer membership, and thank the customer
• Prepare and serve drinks and food in accordance with the Café standards and health code
• Perform all support tasks in the Café, including baking, completing prep sheets, cleaning cases and equipment, and restocking displays

• Instruct students in selecting and using research materials and technology; plan, organize, coordinate, oversee, and provide library services in assigned school libraries
• Purchase and catalog books for the library collection
• Process and circulate library books, materials, and equipment
• Provide an introduction to the library and the technology within; train and provide work direction to assigned support staff and student workers