Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisbeth Molina

Elmont,NY

Summary

Focused Hospital Volunteer adept at providing first-rate to support to hospital administrative and healthcare staff. Offering strengths in problem-solving, administrative support and multi-tasking. Considered valuable team player and compassionate individual. Dedicated Hospital Volunteer driven to make positive contributions to others by leveraging available time and expertise. Familiar with hospital operations and patient care needs.

Overview

9
9
years of professional experience

Work History

Uber Driver

Uber
04.2016 - 10.2024
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.

Hospital Volunteer

Nassau university hospital
06.2021 - 09.2022
  • Scheduled and accompanied clients to medical appointments
  • Updated electronic medical record with new patient, appointment and billing information
  • Provided primary resident care and assistance with daily living activities
  • Answered visitor questions, offered directions and escorted to destination.

Billing Specialist

Betz Mitchell Associates
10.2019 - 05.2020
  • Experience with confirming claims with insurance companies
  • Taking patients information and ensuring it is all correct
  • Billing any insurance cost that may or may not be required
  • Answering Phone calls
  • Assisting patients.

Assistant Manager

Burger King
06.2016 - 09.2018
  • Manager generally helps a manager keep a company or store running smoothly by taking on some managerial tasks, such as overseeing employees or providing customer service
  • Be Encharge When Store Manager Was out, open and closing the store, keep the tills, check inventory.

Education

Associate's degree - Office Technology and Medical Office

Long Island Business Institute
06.2022

High School Diploma -

Westbury High School
06.2016

Skills

  • Claims
  • Verification Insurance
  • Medical billings
  • Customer experience
  • Multilingual
  • Organization
  • Positive Attitude
  • Patient care assistance

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Hospital Volunteer

Nassau university hospital
06.2021 - 09.2022

Billing Specialist

Betz Mitchell Associates
10.2019 - 05.2020

Assistant Manager

Burger King
06.2016 - 09.2018

Uber Driver

Uber
04.2016 - 10.2024

High School Diploma -

Westbury High School

Associate's degree - Office Technology and Medical Office

Long Island Business Institute

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Lisbeth Molina