Lisbeth Peralta
New York,NY
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Sweetgreen
New York, NY
04.2020 - 01.2022
- Informed customers about product lines and services offered by company.
- Provided excellent services for customers by following up on issues.
- Processed payments accurately and efficiently using POS system.
Cashier
Zara
NEW YORK, NY
02.2022 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped customers find specific products, answered questions and offered product advice.
Relationship Banker
Bank of America
New York, NY
07.2022 - Current
- Execute the bank's risk culture and strive for operational excellence.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Resolved discrepancies concerning customers' accounts, improving client satisfaction.
- Manage cash responsibilities
- Grow business knowledge and network by partnering with experts in small business, lending and investments.
- Manage financial center traffic, appointments and outbound calls effectively.
- Built long-term relationships with customers by providing personalized service and support.
Education
Associate of Arts - Psychology
City College of New York of the City University of New York, The
New York, NYSkills
- Friendly, positive attitude
- Organizational skills
- Fluent in Spanish
- Reliable and trustworthy
- Operational standards
- Relationship building and management
- Banking
- Customer Service-Oriented
Timeline
Relationship Banker
Bank of America
07.2022 - Current
Cashier
Zara
02.2022 - 06.2022
Restaurant Team Member
Sweetgreen
04.2020 - 01.2022
Associate of Arts - Psychology
City College of New York of the City University of New York, The