Overview
Work History
Education
Skills
Timeline
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Lisbeth Peralta

New York,NY

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Sweetgreen
New York, NY
04.2020 - 01.2022
  • Informed customers about product lines and services offered by company.
  • Provided excellent services for customers by following up on issues.
  • Processed payments accurately and efficiently using POS system.

Cashier

Zara
NEW YORK, NY
02.2022 - 06.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Helped customers find specific products, answered questions and offered product advice.

Relationship Banker

Bank of America
New York, NY
07.2022 - Current
  • Execute the bank's risk culture and strive for operational excellence.
  • Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
  • Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Resolved discrepancies concerning customers' accounts, improving client satisfaction.
  • Manage cash responsibilities
  • Grow business knowledge and network by partnering with experts in small business, lending and investments.
  • Manage financial center traffic, appointments and outbound calls effectively.
  • Built long-term relationships with customers by providing personalized service and support.

Education

Associate of Arts - Psychology

City College of New York of the City University of New York, The
New York, NY

Skills

  • Friendly, positive attitude
  • Organizational skills
  • Fluent in Spanish
  • Reliable and trustworthy
  • Operational standards
  • Relationship building and management
  • Banking
  • Customer Service-Oriented

Timeline

Relationship Banker

Bank of America
07.2022 - Current

Cashier

Zara
02.2022 - 06.2022

Restaurant Team Member

Sweetgreen
04.2020 - 01.2022

Associate of Arts - Psychology

City College of New York of the City University of New York, The
Lisbeth Peralta