Lisbeth Sazo
Far Rockaway
Summary
Medical Receptionist with experience in handling patient appointments and inquiries. Strengths include problem solving, exceptional communication skills, and familiarity with medical terminology. Proven record of improving patient satisfaction by providing high-quality customer service. Capable at working efficiently unsupervised and quickly mastering new skills
Overview
17
17
years of professional experience
2002
2002
years of post-secondary education
Work History
Medical Receptionist
Delmont Medical Care
NEWYORK
03.2023 - Current
- Greeted patients and visitors in a friendly and professional manner.
- Scheduled appointments using electronic Epic medical record systems effectively.
- Managed patient check-in and check-out processes efficiently.
- Obtained insurance information and verified patient coverage accurately.
- Coordinated communication between patients and healthcare providers seamlessly.
Shopper
Frankels Kosher
NEWYORK
01.2022 - 02.2023
- Assisted customers in selecting products and answering any questions
- Processed customer orders efficiently and accurately.
- Collaborated with team members to enhance customer service experience.
Recruiting Assistant
Rockaway Home Care
Inwood
01.2018 - 03.2020
- Assisted in sourcing candidates for various home care positions.
- Supported recruitment events by organizing logistics and materials.
- Managed candidate follow-ups to ensure timely communication.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Administrative Assistant to the Director
New York Career Training School LLC
Far Rockaway
06.2013 - 12.2018
- Managed scheduling and calendar for the Director effectively.
- Coordinated meetings and prepared agendas for various training sessions.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Conducting research on various topics as requested by the director.
- handled registration process for new students
Medical Receptionist
5 Towns Total Medical Care
Lawrence
09.2009 - 04.2013
- Managed appointment scheduling and maintained accurate patient records.
- Coordinated insurance verifications and processed patient information promptly.
- Assisted medical staff by preparing necessary documentation for patient visits.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Education
GED
Nassau, NYSkills
- EPIC charting
- Patient scheduling
- Insurance verification
- Problem solving
- Team collaboration
- Customer service
- Bi-lingual
- Read and Write in spanish
Languages
Spanish
Native/ Bilingual
Timeline
Medical Receptionist
Delmont Medical Care
03.2023 - Current
Shopper
Frankels Kosher
01.2022 - 02.2023
Recruiting Assistant
Rockaway Home Care
01.2018 - 03.2020
Administrative Assistant to the Director
New York Career Training School LLC
06.2013 - 12.2018
Medical Receptionist
5 Towns Total Medical Care
09.2009 - 04.2013
GED