Summary
Overview
Work History
Education
Skills
Timeline
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LISBETH F. TERRERO SEVERINO

Summary

Customer and Financial Services with experience in banking, cash handling, and client support. Expertise in teller functions and high-volume service environments, with a proven ability to build trust and adhere to compliance procedures.

Overview

4
4
years of professional experience

Work History

Barista

Philadelphia Art Museum
Philadelphia, Pennsylvania
05.2025 - 05.2026
  • Operated the cash register, processed payments, and handled cash accurately.
  • Took customer orders, prepared coffee and beverages, and ensured high‑quality service.
  • Conducted inventory counts for beverages and chips, tracking stock levels.

Costumer services

Banco Popular Dominicano
Santo Domingo , dominican republic
12.2024 - 02.2025
  • Supported business clients with account services, documentation, and operational needs.
  • Managed service requests, account updates, and customer inquiries.
  • Ensured compliance with regulatory and internal procedures.
  • Collaborated with internal teams to resolve customer needs efficiently.

Teller

Banco Popular Dominicano
Santo Domingo Pueblo, Dominican Republic
05.2022 - 12.2024
  • Processed deposits, withdrawals, payments, and other financial transactions with accuracy.
  • Balanced cash drawer daily, achieving accuracy in transaction records and minimizing discrepancies.
  • Ensured compliance with bank policies, security procedures, and documentation standards.
  • Guided customers on account inquiries and basic financial options, enhancing their understanding and trust.

Education

Master’s Degree in Progress - Marketing

Universidad Tecnologica De Santiago UTESA
Santo Domingo DR
12-2028

High School Diploma -

Instituto Politecnico Hainamosa
Santo Domingo DR
08-2020

Skills

  • Customer Service & Client Support
  • Cash Handling & Transaction Accuracy
  • Digital Tools & System Navigation
  • Bilingual intermediate English/Spanish
  • Problem-Solving & Active Listening
  • Team Collaboration
  • Compliance & Documentation
  • Banking Operations & Teller Functions

Timeline

Barista

Philadelphia Art Museum
05.2025 - 05.2026

Costumer services

Banco Popular Dominicano
12.2024 - 02.2025

Teller

Banco Popular Dominicano
05.2022 - 12.2024

Master’s Degree in Progress - Marketing

Universidad Tecnologica De Santiago UTESA

High School Diploma -

Instituto Politecnico Hainamosa
LISBETH F. TERRERO SEVERINO