Customer and Financial Services with experience in banking, cash handling, and client support. Expertise in teller functions and high-volume service environments, with a proven ability to build trust and adhere to compliance procedures.
Overview
4
4
years of professional experience
Work History
Barista
Philadelphia Art Museum
Philadelphia, Pennsylvania
05.2025 - 05.2026
Operated the cash register, processed payments, and handled cash accurately.
Took customer orders, prepared coffee and beverages, and ensured high‑quality service.
Conducted inventory counts for beverages and chips, tracking stock levels.
Costumer services
Banco Popular Dominicano
Santo Domingo , dominican republic
12.2024 - 02.2025
Supported business clients with account services, documentation, and operational needs.
Managed service requests, account updates, and customer inquiries.
Ensured compliance with regulatory and internal procedures.
Collaborated with internal teams to resolve customer needs efficiently.
Teller
Banco Popular Dominicano
Santo Domingo Pueblo, Dominican Republic
05.2022 - 12.2024
Processed deposits, withdrawals, payments, and other financial transactions with accuracy.
Balanced cash drawer daily, achieving accuracy in transaction records and minimizing discrepancies.
Ensured compliance with bank policies, security procedures, and documentation standards.
Guided customers on account inquiries and basic financial options, enhancing their understanding and trust.