Lisbette Molina
The Bronx,United States
Summary
Recent graduate with comprehensive training in phlebotomy and EKG procedures. Proficient in venipuncture techniques and adept at conducting electrocardiograms. Skilled in patient care and communication, with a strong commitment to accuracy and efficiency. Seeking opportunities to apply knowledge and contribute to a healthcare team.
Overview
1
1
year of professional experience
Work History
Home Care Supervisor /Director of Operations
Expert Home Care
10.2022 - 01.2024
- Supervised team of 5 coordinators, providing guidance and support in their daily activities and scheduling.
- Assign cases to coordinators, ensuring proper staffing and alignment with authorization hours.
- Demonstrated strong knowledge of home care regulations, ensuring compliance in all activities.
- Proactively resolved customer complaints, minimizing escalation issues to corporate and improving overall satisfaction.
- Support training and team building for all staff.
- Completed weekly and monthly reports with high level of accuracy and detail.
- Maintain open communication to keep departments and employees informed of important work-related changes.
- Highly organized, self-motivated, with excellent written and verbal communication skills.
- Retention Specialist /authorization Knowledge and Pre-billing / NHTD and TBI Knowledge.
Education
Phlebotomy Technician -
Medical Training Institute of New York
New York, NYEKG Technician -
Medical Training Institute of New York
New York, NYBLS Certified By The American Red Cross -
The American Red Cross
New York, NYNursing Student -
Nightingale College
Ogden, UTSkills
Proficient in venipuncture, capillary puncture, and specimen collection techniques
Knowledgeable in medical terminology and laboratory procedures
Strong attention to detail and accuracy in labeling and documenting specimens
Excellent interpersonal and communication skills, ensuring patient comfort and satisfaction
Familiarity with infection control protocols and maintaining clean and safe work environment
Ability to work effectively in fast-paced environment while maintaining professionalism and efficiency
Skilled in performing electrocardiograms (EKG/ECG) to monitor cardiac activity and identify abnormalities
Costumer Service
Timeline
Home Care Supervisor /Director of Operations
Expert Home Care
10.2022 - 01.2024
Phlebotomy Technician -
Medical Training Institute of New York
EKG Technician -
Medical Training Institute of New York
BLS Certified By The American Red Cross -
The American Red Cross
Nursing Student -
Nightingale College