Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Registered Behavioral Technician
Romero Life Health
Miami, FL
03.2024 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Medical Imaging Technician
Hospital Provincial
Camaguey, Camaguey
09.2010 - 04.2024
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated leadership by making improvements to work processes and helping to train others.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Understood and followed oral and written directions.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Child Caregiver
Privado
Miami , FL
01.2020 - 08.2021
Provided a safe, nurturing and stimulating environment for children of all ages.
Organized age-appropriate activities such as arts and crafts, games and educational lessons.
Supervised meal times to ensure proper nutrition and hydration.
Assisted with the development of motor skills by playing outdoor sports and physical activities.
Administered medication in accordance with physician's instructions.
Established positive relationships with parents and guardians to communicate daily updates on their child's progress.