Liseth Vera
Opelika
Summary
Reliable and positive dining room server experienced in managing operations and training staff. Proven ability to resolve guest complaints and maintain high service standards, contributing to enhanced customer loyalty and satisfaction.
Overview
6
6
years of professional experience
Work History
Dining Room Server
Hamiltons
Auburn, AL
03.2020 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed dining room operations, coordinating with kitchen staff for timely food delivery.
- Trained and mentored junior servers on best practices and menu knowledge.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Built long-lasting relationships with residents.
- Kept server areas clean and stocked to increase efficiency while working tables.
Automotive Detailer
Auto Shine
Opelika, AL
11.2024 - 11.2025
- Performed comprehensive exterior and interior cleaning to enhance vehicle presentation.
- Applied wax and polishing techniques to protect paint and improve shine.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Paint correction- polishing, swirl mark removal
- Applied ceramic coatings to provide long-lasting protection and aesthetic enhancement for various surfaces.
- Applied paint protection film to safeguard surfaces from environmental damage and wear.
Marketing Representative
Auburn Foot Care Center
Auburn, AL
06.2022 - 08.2022
- Developed and executed targeted marketing campaigns to enhance patient engagement.
- Collaborated with healthcare professionals to create educational materials for patient outreach.
- Analyzed market trends and competitor strategies to inform marketing initiatives.
- Managed social media accounts, increasing online presence and community interaction.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
Medical Assistant
Auburn Foot Care Center
Auburn, AL
05.2020 - 07.2021
- Supported patient consultations by preparing examination rooms and ensuring necessary equipment availability.
- Administered injections and vaccinations according to established protocols, enhancing patient care quality.
- Conducted patient intake assessments, accurately documenting medical histories and vital signs.
- Assisted in scheduling appointments and managing patient flow to optimize clinic operations.
- Educated patients on foot care practices, promoting preventative health strategies effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
Opelika High School
Opelika, ALNo Degree - Mechanical Engineering
Southern Union State Community College
Opelika, AL05-2027
Skills
- Customer service focus
- Greeting and escorting guests
- Service prioritization
- Reliable work ethic
- Positive demeanor
- Strong multitasking
- Team player attitude
- Cash handling proficiency
- Guest complaint resolution
- High energy level
- Resident support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Automotive Detailer
Auto Shine
11.2024 - 11.2025
Marketing Representative
Auburn Foot Care Center
06.2022 - 08.2022
Medical Assistant
Auburn Foot Care Center
05.2020 - 07.2021
Dining Room Server
Hamiltons
03.2020 - Current
High School Diploma -
Opelika High School
No Degree - Mechanical Engineering
Southern Union State Community College