Skyy Gowan
Kissimmee
Summary
Dedicated professional with extensive experience in delivering exceptional customer service to diverse clientele. Strong communication and interpersonal skills facilitate effective interactions and foster positive relationships. Highly organized and detail-oriented, adept at multitasking in fast-paced environments while maintaining a focus on quality and efficiency. Committed to enhancing customer satisfaction and driving team success through proactive problem-solving and a positive attitude.
Overview
4
4
years of professional experience
Work History
Dining Room Server
Merrill Gardens
Kissimmee, FL
01.2025 - Current
- Provided exceptional customer service to enhance dining experiences for residents and guests.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery.
- Trained new team members on service protocols and menu offerings.
- Managed dining room setup, ensuring cleanliness and organization before service hours.
Cafeteria Assistant
AdventHealth
Orlando, FL
01.2024 - 01.2025
- Assisted in daily food preparation and service, ensuring adherence to health and safety standards.
- Maintained cleanliness and organization of kitchen areas, enhancing operational efficiency.
- Supported team members during peak service hours, fostering a collaborative work environment.
- Coordinated inventory management, tracking supplies to minimize waste and ensure availability.
recreation attendant
Sheraton Vistana villages
Orlando, fl
01.2022 - 08.2023
- Provide customer service to guests, including information about resort services, activities and local attractions.
- In charge of hosting all the activities on the resort and making the guests time at the resort enjoyable.
Education
Diploma -
Dr.Phillips high school
Orlando, fl05.2021
Skills
- Transaction handling
- Alcohol service
- Customer engagement
- Safe food handling
- Kitchen communication
- Customer service focus
- Customer service
LANGUAGES
English
Timeline
Dining Room Server
Merrill Gardens
01.2025 - Current
Cafeteria Assistant
AdventHealth
01.2024 - 01.2025
recreation attendant
Sheraton Vistana villages
01.2022 - 08.2023
Diploma -
Dr.Phillips high school