Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisette Delgado

Cleveland,OH

Summary

Dynamic leader and skilled trainer with a proven track record at Amzoniclogistics, enhancing driver safety and team efficiency. Expert in defensive driving and problem-solving, I've developed tailored training programs and improved workflows, significantly boosting productivity and customer satisfaction. Fluent in Spanish, I excel in leadership development and fostering teamwork. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

AA/Driver Trainer

Amzoniclogistics
10.2022 - Current
  • Identified driver training needs to make recommendations to manager.
  • Developed tailored training programs for individual drivers, addressing specific areas of improvement.
  • Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
  • Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
  • Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
  • Taught drivers how to drive, shift and back up trucks.

Supervisor/Lead Cook

Fat Head's Brewing
05.2012 - 07.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

No Degree - General Studies

JOHN MARSHALL HIGH SCHOOL
Cleveland
05.2003

Skills

  • Defensive Driving
  • Driver Assessment
  • Managing customer needs
  • Emergency Procedures
  • Classroom Instruction
  • Assignment Grading
  • Leadership Development
  • Bilingual in spanish
  • Time Management
  • Teamwork and Collaboration
  • Multitasking
  • Problem-solving abilities
  • Accident Prevention
  • Vehicle Inspection
  • Passenger Safety
  • Inspecting trucks

Timeline

AA/Driver Trainer

Amzoniclogistics
10.2022 - Current

Supervisor/Lead Cook

Fat Head's Brewing
05.2012 - 07.2020

No Degree - General Studies

JOHN MARSHALL HIGH SCHOOL
Lisette Delgado