Lisette Gutierrez
Hayward,CA
Summary
Driven Amazon Fulfillment Associate with a proven track record in boosting warehouse efficiency and enhancing customer satisfaction. Demonstrates exceptional teamwork, leadership, and customer service skills. Excelled in fast-paced environments, significantly exceeding productivity goals. Experienced in relationship building and work area maintenance, ensuring safety and professionalism at Amazon and as a Farmer's Market Vendor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon
08.2022 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed procedures at all times for personal and team safety.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Farmer's Market Vendor
Jose Gutierrez
07.2015 - 08.2022
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Attracted customers and generated sales using promotional materials.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Utilized persuasive sales techniques to convert leads into sales.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Advertised product and service offerings via social media.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA06.2022
Skills
Teamwork and Collaboration
Willing to Learn
Team Leadership
Product Packaging
Customer Service
Flexible Schedule
Relationship Building
Work Area Maintenance
Timeline
Amazon Fulfillment Associate
Amazon
08.2022 - Current
Farmer's Market Vendor
Jose Gutierrez
07.2015 - 08.2022
High School Diploma -
Arroyo High School