Hi, I’m
Lisette Ondulich
Port Orange,FL
Overview
7
years of professional experience
1
Certification
Work History
Embry-Riddle Aeronautical University
Tour Guide
09.2023 - Current
Job overview
- Guide groups of up to about 70 people on scheduled tours.
- Build personal relationships with guests to promote positive experiences.
- Communicate professionally with customers, answering questions and addressing concerns to boost satisfaction.
2 Families
Family Nanny
01.2017 - Current
Job overview
- Worked with families on unpredictable schedules and weekends.
- Ensured the safety of the children.
- Provided assistance to the family with medical issues.
Frederick Flight Centre Inc
Administration Intern
11.2019 - 12.2019
Job overview
- Checked in/out on average 30 pilots per day.
- Scheduled, on average, 20 flights per day.
- Made contacts in the industry and gained a better understanding of managing business relationships.
Americana Condominium
Management Intern
06.2019 - 07.2019
Job overview
- Assisted tenants and workers.
- Participated in board meetings.
- Answered incoming telephone calls, took down messages, and provided information.
Education
Embry-Riddle Aeronautical UniversityDaytona Beach, FL
Bachelor of Science from Aviation Business Administration
05.2024
University Overview
- 3.4 GPA
- Dean's List: Fall 2020 - present
- Student exchange in Australia at UNSW (Spring 2023)
- Study abroad in Greece (Summer 2023)
- Study abroad in Zambia, Africa (Summer 2023)
Skills
- Customer service
- Great attitude and adaptability
- Punctuality
- Willingness to learn
- Flight Schedule Pro
- Written and verbal communication
Affiliations
- Member of Women in Aviation International (WIA)
- Business Aviation Student Association (BASA)
- Central Florida Business Aviation Association (CFBAA) - Volunteered at DAB hangar for hosted events
- Member of Airport Management Club - Volunteered as driver and assistant
- Captain of Cheerleading team - Volunteered for Kids Camp & fundraising events
Relevant Coursework
- Airline Operations
- Airport Management
- International Business
- Transportation Principles
Awards
- Boeing Scholarship Recipient
- Women of Excellence Scholarship Recipient
- Dean's Scholarship Recipient
Certification
CPR/AED: Adult, Child, Infant + Standard First Aid (BLS)
Languages
Spanish - Intermediate
Timeline
Tour Guide
Embry-Riddle Aeronautical University
09.2023 - Current
Administration Intern
Frederick Flight Centre Inc
11.2019 - 12.2019
Management Intern
Americana Condominium
06.2019 - 07.2019
Family Nanny
2 Families
01.2017 - Current
Embry-Riddle Aeronautical University
Bachelor of Science from Aviation Business Administration