Lisette Rivera
Galloway,NJ
Summary
Energetic Casino Dealer offering 20+-years of operating and supervising blackjack, roulette, baccarat, mini baccarat, let-it-ride, crisis cross, ultimate texas-hold-um, three card poker, and Spanish 21 table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty. Simultaneously pursuing a nursing degree to combine my passion for healthcare with commitment to customer satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Casino Dealer/Casino Floor Supervisor
Borgata Casino Hotel And Spa
06.2001 - Current
- Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
- Ensured game integrity by meticulously following gaming procedures and monitoring player activity.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
- Developed strong rapport with guests, resulting in regular clientele and increased tips for excellent service.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
Enlightened Solutions Detox Driver
Enlightened Solutions
05.2018 - 12.2019
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Uber Driver
Uber
04.2017 - 09.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Associate of Science - Nursing
Atlantic Cape Community College
Mays Landing, NJ05.2026
Skills
- Calculating Payouts
- Perceptiveness
- Gambling Knowledge
- Positive attitude
Dealer/Supervisor
- Guest Service
- Knowledge of medical terminology, anatomy, and patient care protocols
- Strong organizational and time-management skills
- Compassionate and empathetic approach to patient care
Nursing
Certification
- Licensed Casino Control Commission: 1993-present
- CPR Certification
Timeline
Enlightened Solutions Detox Driver
Enlightened Solutions
05.2018 - 12.2019
Uber Driver
Uber
04.2017 - 09.2019
Casino Dealer/Casino Floor Supervisor
Borgata Casino Hotel And Spa
06.2001 - Current
Associate of Science - Nursing
Atlantic Cape Community College
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