Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Somphone Sam Phaphol

Fresno,CA
Somphone Sam Phaphol

Summary

Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions. Energetic Casino Dealer offering 23-year background operating and supervising all table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty. Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 23-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level “Do Your Job” position. Ready to help team achieve company goals.

Overview

34
years of professional experience
1
Language

Work History

Club One Casino
Fresno, CA

Casino Dealer, Tournament Director, CSR, Cashier
12.1996 - 08.2022

Job overview

  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Exchanged legal currency for gambling chips and coin money.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Provided fun and safe environment for patrons and coworkers.

Club One Casino
Fresno, CA

Bartender
08.2011 - 08.2012

Job overview

  • Followed strict recipes and drink measurements to minimize product used.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Kept work area neat and clean.
  • Provided an enjoyable and fun atmosphere for everyone.

Hustler Casino
Gardena, CA

Casino Dealer
08.2003 - 11.2003

Job overview

  • Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
  • Complemented player numbers to reach minimum levels for play of different games.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.

Mirage Hotel & Casino
Las Vegas, NV

Casino Dealer
06.2002 - 09.2002

Job overview

  • Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.
  • Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
  • Dealt cards in Type games and monitored players' behavior for signs of cheating.

Cheetahs And Jaguars Gentleman's Club
Las Vegas, NV

Barback
06.2002 - 07.2002

Job overview

  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Assisted wait staff with timely food delivery and guest requests.

Dukes Casino
Fresno, CA

Casino Dealer, Shift Supervisor
08.1996 - 12.1996

Job overview

  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Exchanged legal currency for gambling chips and coin money.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained rules for games and identified instances of cheating, notifying security team.

Gold Winner Casino
Fresno, CA

Casino Dealer
06.1996 - 12.1996

Job overview

  • Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
  • Dealt cards in Type games and monitored players' behavior for signs of cheating.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Handled large sums of money responsibly, ensuring accurate payouts to customers while minimizing errors in transactions.

Blockbuster Video
Porterville, CA

CSR
08.1990 - 06.1994

Job overview

  • Managed timely and effective replacement of damaged or missing products.
  • Provided comprehensive training for new team members, resulting in faster onboarding and better overall performance.
  • Answered constant flow of customer calls with minimal wait times.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

K-Mart Department Store
Porterville, CA

Stock Person, Cashier
08.1989 - 04.1990

Job overview

  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Assisted in maintaining a safe working environment by adhering to safety guidelines and promptly addressing any hazards.
  • Participated in physical inventory counts periodically, verifying the accuracy of electronic records against actual merchandise quantities on hand.
  • Placed orders for new supplies based on established needs and special circumstances.

Olive Street Elementary School
Porterville, CA

Teacher’s Aide
06.1988 - 08.1988

Job overview

  • Supported student learning objectives through personalized and small group assistance.
  • Supported classroom activities, tutoring, and reviewing work.
  • Shared important information with students concerning upcoming assignments and tests.
  • Completed daily reports on attendance and disciplinary performance.

Kobe Steaks Japanese Restaurant
Nashville, TN

Bus Person, Kitchen Helper, Dishwasher
06.1988 - 10.1988

Job overview

  • Supported team members in handling large parties, ensuring smooth service and satisfied customers.
  • Facilitated seamless turnover between shifts by completing thorough side-work duties at the end of each shift.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Monitored dining room and bar areas for signs of overcrowding.

Education

CSU Fresno
Fresno, CA

from Criminology

University Overview

Porterville College
Porterville, CA

Associate Of Arts from Criminology
12.1994

University Overview

Monache High School
Porterville, CA

GE from GE
06.1991

University Overview

Skills

Security awareness

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Timeline

Bartender
Club One Casino
08.2011 - 08.2012
Casino Dealer
Hustler Casino
08.2003 - 11.2003
Casino Dealer
Mirage Hotel & Casino
06.2002 - 09.2002
Barback
Cheetahs And Jaguars Gentleman's Club
06.2002 - 07.2002
Casino Dealer, Tournament Director, CSR, Cashier
Club One Casino
12.1996 - 08.2022
Casino Dealer, Shift Supervisor
Dukes Casino
08.1996 - 12.1996
Casino Dealer
Gold Winner Casino
06.1996 - 12.1996
CSR
Blockbuster Video
08.1990 - 06.1994
Stock Person, Cashier
K-Mart Department Store
08.1989 - 04.1990
Teacher’s Aide
Olive Street Elementary School
06.1988 - 08.1988
Bus Person, Kitchen Helper, Dishwasher
Kobe Steaks Japanese Restaurant
06.1988 - 10.1988
CSU Fresno
from Criminology
Porterville College
Associate Of Arts from Criminology
Monache High School
GE from GE
Somphone Sam Phaphol