Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisette Rodriguez

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Medical Assistant (MA)

Bravera Health
02.2017 - 06.2017
  • In charge of vitals, giving subcutaneous medications and vitamins
  • Assisting physician on medical procedures done in office
  • Electrocardiogram performance
  • Reduced patient wait times by implementing efficient scheduling practices for medical assistants.
  • Scheduling appointments
  • Called and faxed pharmacies to submit prescriptions and refills.

Medical Assistant (MA)

Tampa General Medical Group
06.2015 - 06.2016
  • Medical Assistant for an Endocrinologist doctor
  • In charge of triage and discharge of patients
  • Schedule appointments and cancel appointments
  • Call patients to follow up recent discharge from the ER or Hospital
  • Perform specimen tests and send it to the designated laboratory for results
  • Escort patients to rooms
  • Update patient information and medication on EPIC system
  • Do prior authorizations for medications that needed them.

Medical Assistant (MA)

Moffitt Cancer Hospital
11.2014 - 12.2014
  • Reduced patient wait times by implementing efficient scheduling practices for medical assistants.
  • Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.
  • Drawing blood, perform Electrocardiogram, and vitals
  • Maintained strict adherence to HIPAA regulations, safeguarding patient privacy and confidentiality.
  • Coordinated timely referrals to specialists when necessary, ensuring continuity of care for patients with complex conditions.
  • Called and faxed pharmacies to submit prescriptions and refills.

Cargo handler

Federal Express
09.2005 - 02.2008
  • Attach address labels, identification codes, and shipping instructions to containers
  • Handled cargo management and safety processes and managed palletizing and special cargo procedures.
  • Direct delivery trucks to shipping doors or designated marshalling areas, and help load and unload goods safely
  • Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents
  • Enter Feeders airplane and then offload it and prepare a container to onload inside of the Fedex Express Airplane
  • Acted as Team Leader in directing ground crew in the loading, unloading, securing and staging of aircraft cargo
  • Scanned and sorted freight within the FedEx facility.

Customer Service Representative

Customer Service Representatives
05.2004 - 04.2007
  • Greeted and welcomed passengers to ship
  • Do check-in to passengers
  • Announce arrival and departure information, using public address systems
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies
  • Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries
  • Check baggage and cargo and direct passengers to designated locations for loading
  • Examine passenger documentation to determine destinations and to assign boarding passes
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements
  • Confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers
  • Trace lost, delayed, or misdirected baggage for customers.

Education

Associate of Science - Medical Assistant

Everest University
Tampa, FL
12.2014

Skills

  • Medical Equipment Maintenance
  • Computer and Software Proficiency
  • Written and Verbal Communication
  • Goal Setting and Achievement
  • Multitasking and Prioritization
  • Decision Making and Judgment
  • Scheduling and Appointment Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Assistant (MA)

Bravera Health
02.2017 - 06.2017

Medical Assistant (MA)

Tampa General Medical Group
06.2015 - 06.2016

Medical Assistant (MA)

Moffitt Cancer Hospital
11.2014 - 12.2014

Cargo handler

Federal Express
09.2005 - 02.2008

Customer Service Representative

Customer Service Representatives
05.2004 - 04.2007

Associate of Science - Medical Assistant

Everest University
Lisette Rodriguez