Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LISETTE RODRIGUEZ

SPRING HILL

Summary

Experienced medical professional with expertise in coordinating care for diverse populations. Bilingual in English and Spanish, demonstrating strong communication skills. Proven ability to manage multiple priorities effectively while maintaining a positive demeanor. Committed to enhancing customer experiences through exceptional service and teamwork.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Premier Community Healthcare
Spring Hill
08.2024 - 06.2025
  • Organize exam rooms and equipment, enhancing workflow efficiency.
  • Gather patient histories, ensuring accurate medical records.
  • Guide patients to exam rooms, improving patient flow.
  • Prepare lab specimens, supporting diagnostic accuracy.
  • Conduct EKGs, contributing to comprehensive patient care.

Owner Dispatcher

PL Rodriguez Trucking inc
Spring Hill
03.2014 - 01.2023
  • Managed dispatch operations, optimizing routes for cost savings and efficiency.
  • Coordinated logistics, achieving timely deliveries and client satisfaction.
  • Implemented tracking systems, enhancing operational transparency and accountability.
  • Managed complex scheduling and routing, ensuring timely deliveries and regulatory compliance. Developed comprehensive driver training programmed, improving safety records and reducing incidents.

Medical Assistant (MA)

Bravera Health
Spring Hill
02.2017 - 06.2017
  • Monitored vitals, improved patient care, enhanced efficiency.
  • Supported in-office procedures, ensured smooth operations.
  • Conducted ECGs, facilitated accurate diagnostics.
  • Streamlined scheduling, reduced patient wait times.
  • Managed prescriptions, improved pharmacy communication.

Medical Assistant (MA)

Tampa General Medical Group
Tampa
06.2015 - 06.2016
  • Managed patient triage and discharge, ensuring smooth transitions for over 200 patients monthly.
  • Coordinated 200+ appointments monthly, optimizing clinic flow and enhancing patient care.
  • Conducted follow-up calls post-discharge, ensuring continuity and quality of patient care.
  • Accurately performed lab tests, maintaining high standards and ensuring patient safety.
  • Updated patient records in EPIC, ensuring data accuracy and regulatory compliance.

Medical Assistant (MA)

Moffitt Cancer Hospital
Tampa
11.2014 - 12.2014
  • Streamlined scheduling to cut patient wait times, enhancing clinic efficiency.
  • Managed inventory to ensure uninterrupted clinic operations and cost efficiency.
  • Performed phlebotomy, ECGs, and vital checks with precision.
  • Ensured HIPAA compliance to protect patient privacy.
  • Coordinated specialist referrals for seamless patient care.

Education

License - Florida Life And Health Pre-license

XCEL Solutions LLC
Florida
07-2025

Associate of Science - Medical Assistant

Everest University
Tampa, FL
12.2014

Skills

  • Medical equipment maintenance, calibrated medical equipment according to manufacturer specifications and industry standards to ensure accurate readings and consistent performance, experienced
  • Decision making and judgment are the abilities and mental tools that enable you to make effective decisions in critical situations
  • Patient scheduling, scheduling appointments, coordinating with healthcare providers, and maintaining patient records
  • Communication, effective communicator in English and Spanish
  • Documentation accurately documented patient interactions and care management activities to ensure compliance with regulatory standards
  • Cultural competence, sensitivity to diverse cultural backgrounds, and ensuring an inclusive and respectful care environment
  • Problem solving, skilled in identifying barriers to care, and recommending effective solutions to achieve positive outcomes
  • Time management, efficiently manage tasks and responsibilities in fast-paced and time-sensitive environments

Certification

Florida Health and Life Insurance license

  • 215 Life, Health and Variable contract Insurance Agent

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Medical Assistant

Premier Community Healthcare
08.2024 - 06.2025

Medical Assistant (MA)

Bravera Health
02.2017 - 06.2017

Medical Assistant (MA)

Tampa General Medical Group
06.2015 - 06.2016

Medical Assistant (MA)

Moffitt Cancer Hospital
11.2014 - 12.2014

Owner Dispatcher

PL Rodriguez Trucking inc
03.2014 - 01.2023

License - Florida Life And Health Pre-license

XCEL Solutions LLC

Associate of Science - Medical Assistant

Everest University

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