Lisette A. Barcus
Whittier,CA
Summary
Presently in pursuit of a career that allows me to utilize my interpersonal skills in a field where my experiences can truly make a difference.
Overview
19
19
years of professional experience
Work History
Group Facilitator/Client Care Coordinator
The Anaheim Lighthouse
Anaheim
05.2022 - Current
- Facilitate groups, crisis intervention, group note documentation, document services provided, provide direct clinical care, ensure clinical services are delivered in accordance with curriculum and best practices, communicate clearly and professionally with clients, staff, families, agencies, and referents, assist clients with daily needs including appointments and medication assistance, assist residents to develop basic living skills necessary to successfully integrate into the community, assist clients with referrals and appointments with community resources.
Group Facilitator
ABC Traffic School
Anaheim
08.2021 - 05.2022
- Updating client files, facilitating zoom group, answering phones, taking payments, filing.
Transfer Secretary / Customer Service
Cypress College Transfer Center
Cypress, California
11.2009 - 01.2016
- Mentoring transfer students, scheduling appointments, calendar, set up of community affairs, answer phones, fax/copy, all other basic office functions.
Program Coordinator/Peer Counselor
Delancey Street Foundation
Los Angeles, California
01.2005 - 01.2008
- Coordinated program services for re-entry residents and updated service programs, facilitated group mentoring, substance abuse, domestic violence, and general education, worked in a mentorship program with residents emphasizing responsibility, honesty, and integrity, supervised and participated in recruitment and daily work functions to establish excellent work ethics and training, provided case management and developed plans for completion of program service outline.
Education
Liberal Arts -
Cypress College
High School Diploma -
Paramount High School
Word, Excel, Power-Point -
Cypress College
Sierra Vista
Skills
- Bilingual (English and Spanish)
- QuickBooks, Kipu and LS software experienced
- Experienced with all social media platforms (Twitter, Facebook, Instagram)
- Excellent interpersonal skills, office etiquette and phone manners
- Empathetic, problem solver, strong communication skills, outgoing, energetic, and self-motivated
Volunteer Experience
- Inner personal group leadership, mentoring, and group process, Provide Inner personal group leadership, mentoring, and group process and counseling to women with alcohol and substance abuse problems.
- Cypress College Legacy Program, Assistant to Event Coordinator, Preparing catering menu, Seating preparation, and event layout.
- Cypress College Associated Student, Volunteer to event set up.
References
- The Anaheim Lighthouse, Front Office, (714) 780-1174 ext.101
- Sandra (HR), Cell, (310) 922-9713 (714) 780-1174 ext. 109
- Stephanie (immediate supervisor), Cell, (562) 668-8678 (714) 780-1174 ext. 110
- ABC traffic school, Emelia, (714) 290-6709 (714) 429-9909
- ABC traffic school, Sandra, (714) 563-8999
- Melrose Recovery, Ebony, (657) 500-1624
- Ashland Home, Kimberly Gutierrez, (323) 629-6722
- Ashland Home, Aleena Robinson, (714) 615-8544
- Ashland Home, Brook Bailey, (949) 613-3661
- Ashland Home, Nancy Adams, (949) 348-0879
- Cypress College Transfer Center, Deborah Silva (Immediate Supervisor), (714) 484-7000 ext. 47129
- Cypress College Transfer Center, Penny Gabourie (Boss), (714) 484-7000 ext. 47129
- Cypress College Legacy Program, Renee SSensalo (Program Advisor), (714) 484-7000 ext. 47145
- Cypress College Associated Student, Danielle Dancer (Associated Student Advisor), (562) 372-1214
- Delancey Street Foundation, Robert Mickles, (323) 662-4888
Timeline
Group Facilitator/Client Care Coordinator
The Anaheim Lighthouse
05.2022 - Current
Group Facilitator
ABC Traffic School
08.2021 - 05.2022
Transfer Secretary / Customer Service
Cypress College Transfer Center
11.2009 - 01.2016
Program Coordinator/Peer Counselor
Delancey Street Foundation
01.2005 - 01.2008
Liberal Arts -
Cypress College
High School Diploma -
Paramount High School
Word, Excel, Power-Point -
Cypress College
Sierra Vista
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