Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Lismary Filpo

Lismary Filpo

Winston,GA

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

V’s cleaners
Douglasville, GA
04.2016 - 12.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Caregiver

Ashbrook Village
Villa Rica, GA
05.2020 - 10.2022
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Monitored vital signs including blood pressure, temperature and pulse rate.

Education

High School Diploma -

Douglas County High School
Douglasville, GA
05-2020

Some College (No Degree) -

Arise Health Institute
Villa Rica, GA

Skills

  • Incident Reporting
  • HIPAA Compliance
  • Behavioral Management
  • Compassionate Client Care
  • Mobility Assistance
  • Medication and Appointment Reminders
  • Problem-Solving
  • Spanish and English Fluency

Timeline

Caregiver

Ashbrook Village
05.2020 - 10.2022

Customer Service Representative

V’s cleaners
04.2016 - 12.2023

High School Diploma -

Douglas County High School

Some College (No Degree) -

Arise Health Institute
Lismary Filpo