Lismel Rodriguez
Harrisburg,PA
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments such as UPS and Giant Food Stores. Excelled in team collaboration and efficient problem-solving, significantly enhancing operational flow. Skilled in digital design and visual storytelling, demonstrating a unique blend of creative and logistical expertise. Proven track record of improving customer satisfaction through exceptional service and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Package Handler
UPS
10.2023 - Current
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Communicated with supervisors about delays or other issues with shipments.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed safety regulations to maintain safe work environment.
Sandwich Maker
Jersey Mikes
03.2023 - 11.2023
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Greeted guests, promoted specials, and took orders.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Crew Member
Mcdonadls
11.2022 - 03.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Worked front counter, drive-thru and other areas.
Grocery Shopper
Walmart
10.2021 - 10.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Grocery Shopper
Giant Food Stores
05.2021 - 10.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Cashier
Giant Food Stores
12.2020 - 05.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Bakery Worker
Giant Food Stores
08.2020 - 12.2020
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Rew Member
McDonalds
11.2018 - 06.2020
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Social Media Manager
Rise Hair Salon
06.2023 - 09.2023
Education
Associate of Arts - Communications
Harrisburg Area Community College
Harrisburg, PA05-2027
High School Diploma -
Empire Beauty School
Harrisburg, PA05-2023
Skills
- Pallet building
- Truck loading
- Product packing
- Material storage
- Digital graphics
- Digital imagery
- Photography composition
- Digital design
- Visual design
- Graphic and media design
- Video editing
- Visual storytelling
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
UPS
10.2023 - Current
Social Media Manager
Rise Hair Salon
06.2023 - 09.2023
Sandwich Maker
Jersey Mikes
03.2023 - 11.2023
Crew Member
Mcdonadls
11.2022 - 03.2023
Grocery Shopper
Walmart
10.2021 - 10.2022
Grocery Shopper
Giant Food Stores
05.2021 - 10.2021
Cashier
Giant Food Stores
12.2020 - 05.2021
Bakery Worker
Giant Food Stores
08.2020 - 12.2020
Rew Member
McDonalds
11.2018 - 06.2020
Associate of Arts - Communications
Harrisburg Area Community College
High School Diploma -
Empire Beauty School
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