Lissa Orellana
Las Vegas,NV
Summary
Dynamic and results-oriented professional with a proven track record in graphic design and customer service.
Excelled in developing marketing strategies and creative designs that enhanced online visibility and customer engagement. Skilled in marketing media and adept at managing high-stress situations, consistently achieving positive outcomes.
Overview
10
10
years of professional experience
Work History
Digital Marketing Strategist
Michigan Cash Flow Properties
05.2022 - 10.2024
- Created engaging social media graphics that drove user engagement and increased online visibility.
Travel Agent
Conduent Call Center
03.2021 - 03.2022
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Streamlined booking processes for improved efficiency and reduced wait times for customers.
Customer Service Representative
Allied Global
12.2019 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Marketing Manager
Franco Americano Kinderland
01.2015 - 01.2019
- Managed social media accounts for optimal audience engagement and increased online presence.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Education
Bachelor's Degree in Graphic Design - Marketing
Universidad San Pablo
Guatemala, CA05-2022
High School Diploma -
La Salle
Guatemala, CA10-2014
Skills
- Marketing media
- Graphic Design
- Customer Service
- Photography composition
Languages
English
Spanish
Timeline
Digital Marketing Strategist
Michigan Cash Flow Properties
05.2022 - 10.2024
Travel Agent
Conduent Call Center
03.2021 - 03.2022
Customer Service Representative
Allied Global
12.2019 - 12.2020
Marketing Manager
Franco Americano Kinderland
01.2015 - 01.2019
Bachelor's Degree in Graphic Design - Marketing
Universidad San Pablo
High School Diploma -
La Salle
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