Summary
Work History
Education
Skills
Languages
Timeline
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Lissa Orellana

Lissa Orellana

Graphic Designer
Las Vegas,NV

Summary

Dynamic and results-oriented professional with a proven track record in graphic design and customer service.

Excelled in developing marketing strategies and creative designs that enhanced online visibility and customer engagement. Skilled in marketing media and adept at managing high-stress situations, consistently achieving positive outcomes.

Work History

Hostess

Capital One Lounge
Las Vegas , NV
  • Managed guest seating arrangements, optimizing flow and minimizing wait times.
  • Coordinated with kitchen staff to ensure timely food service and accurate order delivery.
  • Developed strong rapport with guests, enhancing overall dining experience and satisfaction.
  • Trained new host staff on reservation systems and customer service protocols.

VIP Travel Agent

Royal Caribbean
Guatemala, CA
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Streamlined booking processes for improved efficiency and reduced wait times for customers.
  • Enhanced client satisfaction by crafting personalized travel itineraries based on individual preferences.

Digital Marketing Strategist

Michigan Cash Flow Properties
Detroit, MI
  • Created engaging social media graphics that drove user engagement and increased online visibility.

Customer Service Representative

Allied Global
Guatemala, CA
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Marketing Manager

Franco Americano Kinderland
Escuintla, Guatemala
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.

Education

Bachelor's Degree in Graphic Design - Marketing

Universidad San Pablo
Guatemala, CA
05-2022

High School Diploma -

La Salle
Guatemala, CA
10-2014

Skills

  • Marketing media
  • Graphic Design
  • Customer Service
  • Photography composition

Languages

English
Spanish

Timeline

Hostess

Capital One Lounge

VIP Travel Agent

Royal Caribbean

Digital Marketing Strategist

Michigan Cash Flow Properties

Customer Service Representative

Allied Global

Marketing Manager

Franco Americano Kinderland

Bachelor's Degree in Graphic Design - Marketing

Universidad San Pablo

High School Diploma -

La Salle
Lissa OrellanaGraphic Designer