Lisset Cervantes
Dallas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
NEXT Oncology
Phlebotomist
Irving
08.2024 - Current
- Collected blood samples from patients using proper venipuncture techniques.
- Managed inventory of supplies, ensuring availability for daily operations.
- Maintained a clean, safe, and organized work environment.
- Performed vital signs and other assessments according to established protocols.
Phlebotomy Technician
Ut Southwestern Medical Center
Dallas
08.2022 - 07.2024
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Phlebotomy Technician
Kedplasma
Irving
08.2021 - 08.2022
- Drew blood from veins using vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Customer Service Manager
Ups Store
Irving
05.2019 - 01.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- I took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Package and ship.
Education
High School Diploma -
Irving High School
Irving, TX06.2018
Skills
- Document management
- Proper storage procedures
- Biohazardous waste disposal
- Specimen tracking
- Data entry
- Hazardous waste management
- Sharps disposal
- Blood collection
- Patient confidentiality
- Blood drawing
- Team collaboration
- Recording of vital signs
Certification
- Certified Phlebotomist Technician
Languages
English
Professional
Spanish
Professional
Timeline
NEXT Oncology
Phlebotomist
08.2024 - Current
Phlebotomy Technician
Ut Southwestern Medical Center
08.2022 - 07.2024
Phlebotomy Technician
Kedplasma
08.2021 - 08.2022
Customer Service Manager
Ups Store
05.2019 - 01.2021
High School Diploma -
Irving High School