Lisset Quiala
Cuba,Holguin
Summary
Reliable cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in financial areas and flexible with changing business needs. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Cashier
Bandec
07.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Cadeca
03.2018 - 06.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Identified and resolved discrepancies and errors in customer accounts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor Of Education - Education
Pedagogical Superior Institute
Holguin 07.2002
Skills
- Product Recommendations
- POS Systems
- Cash Management
- Cash Drawer Balancing
- Conflict Resolution
- Written and Verbal Communication
- Complex Problem-Solving
- Sales Expertise
- Customer Service Excellence
- Multitasking Capabilities
- Interpersonal Skills
- Basic Math Competence
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Cashier
Bandec
07.2019 - Current
Cashier
Cadeca
03.2018 - 06.2019
Bachelor Of Education - Education
Pedagogical Superior Institute
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