Lisset Vargas Gonzalez
Oceanside,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bayview Physicians
Norfolk, VA
02.2023 - 08.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
The UPS Store
Ups Store
Statesville, NC
03.2018 - 06.2019
- Greeted customers and answered questions about store products.
- Maintained daily records of sales and customer transactions.
- Assisted with inventory control, restocking shelves and organizing merchandise displays.
- Provided exceptional customer service to ensure satisfaction and repeat business.
- Processed cash, credit card and check payments accurately and efficiently.
- Performed data entry tasks related to customer orders, returns and exchanges.
- Resolved customer complaints in a professional manner according to company policies.
- Prepared shipping labels for outgoing packages using UPS and FedEx software platforms.
Crew Member
McDonald's Restaurant
Statesville, NC
10.2016 - 05.2017
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
Education
Diploma in Medical Assisting -
Mitchell Community College
Statesville, NC07-2019
High School Diploma -
North Iredell High School
Olin, NC06-2016
Skills
- Customer Engagement
- Conversant in English and Spanish
- Patient Relations
- Customer Service
- AED Operation
- First Aid Training
- Organizational Skills
- Multitasking
- Attention to Detail
Certification
- Certified Medical Assistant , AAMA , 2019-Present
- BLS ( CPR & AED) Certification, AHA , 2019- Present
Timeline
Medical Assistant
Bayview Physicians
02.2023 - 08.2023
The UPS Store
Ups Store
03.2018 - 06.2019
Crew Member
McDonald's Restaurant
10.2016 - 05.2017
Diploma in Medical Assisting -
Mitchell Community College
High School Diploma -
North Iredell High School
- Certified Medical Assistant , AAMA , 2019-Present
- BLS ( CPR & AED) Certification, AHA , 2019- Present
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