Lisseth Gutierrez Matias
College Student
Hawthorne,CA
Summary
Dependable retail sales associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Hardworking Student offering part-time work experience. Meticulous and detail-oriented with good observational, organizational and communication skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Cashier/Sales Associate
HomeGoods
El Segundo, CA
09.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Volunteer
Woodcraft Rangers
Inglewood, CA
01.2019 - 02.2020
- Used communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Assisted students when checking in and parents when checking out.
Education
High School Diploma -
Lawndale High School
Lawndale, CA 08.2017 - 06.2021
Bachelor of Science - Psychology
California State University - Dominguez Hills
Carson, CA 08.2021 - Current
Skills
Organization
Timeline
Cashier/Sales Associate
HomeGoods
09.2021 - Current
Bachelor of Science - Psychology
California State University - Dominguez Hills
08.2021 - Current
Volunteer
Woodcraft Rangers
01.2019 - 02.2020
High School Diploma -
Lawndale High School
08.2017 - 06.2021
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