Lisseth Ariana Perales
Norcross,GEORGIA
Summary
Dynamic Medical Office Assistant with proven expertise at Georgia Clinic PC in optimizing patient flow and enhancing service delivery. Skilled in appointment scheduling and HIPAA compliance, I excel in building strong patient relationships through empathy and effective communication. Committed to maintaining a positive clinic environment while ensuring efficient operations.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant & Medical Assistant
Georgia Clinic PC
Alpharetta, GA
12.2023 - Current
- Scheduled and confirmed appointments, optimizing clinic workflow and patient flow management.
- Managed medical records, maintaining confidentiality and compliance with HIPAA regulations.
- Coordinated communication between healthcare providers and patients, enhancing service delivery.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Monitored vital signs and reported findings to medical staff, contributing to effective treatment plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
CMAA -
Interactive College Of Technology
Chamblee Ga 08.2023
High School Diploma -
Cross Keys High School
Atlanta Ga05.2021
Skills
Appointment scheduling
Patient flow management
HIPAA compliance
Patient relationship building
Multitasking and organization
Patient scheduling
Phone and email etiquette
Positive attitude, friendly, kind, empathy
Avoiding conflict
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Assistant & Medical Assistant
Georgia Clinic PC
12.2023 - Current
CMAA -
Interactive College Of Technology
High School Diploma -
Cross Keys High School