Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Lissette Chacha

Newburgh

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Newburgh
10.2021 - Current
  • Checked expiration dates on all products before serving them to customers.
  • Adhered to health department regulations regarding food handling procedures.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Brewed and served coffee and tea with preferred add-ins.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Prepping the whole store thoroughly during overnight for morning shift
  • Maintained safe food handling practices to prevent germ spread.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Interacted pleasantly with guests to deliver quality customer service.

Sandwich Artist

Subway
New Windsor
08.2017 - 11.2018
  • Verified orders and bagged items for easy transport.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Answered guest questions, delivering most accurate and updated information available.
  • Maintained cleanliness of work area throughout shift.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Taking over inventory on Tuesdays and delivery on Thursdays
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Organized food preparation stations and regularly replenished supplies.

Education

High School Diploma -

Newburgh Free Academy
Newburgh, NY
06-2017

Skills

  • Multitasking
  • Responsible
  • Organized and Efficient
  • Hardworking
  • Quality assurance
  • Customer service
  • Cash handling
  • Time management
  • Staff training
  • Problem solving
  • Fast-paced operation
  • Attention to detail
  • Effective communication
  • Order verification
  • Team collaboration
  • Inventory management
  • Food safety
  • Reliability
  • Cleaning and sanitation
  • Inventory restocking
  • Ingredient inspection

Affiliations

I am proud mother who I wake every morning to my two beautiful daughters. Having a 5 year old autistic/ADHD child had help gain a lot of patience and adhere multitasking skills. I enjoy reading along with my 2 month old baby rocking her to sleep. On my time off I have the advantage in exercising and studying languages.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Certificate Of Membership- member in good standing of the New York State Science Honor Society Chapter NO. 24 on May 14, 2015.
  • Certificate of Merit-NYS Science Honor Society in recognition of outstandind achievement on May 14, 2015
  • Kitty Hawk Air Society - Certificate of Recognition by demonstrating academic excellence as a star performer with an 80% or above average for the second quarter of 2014-2015,February 24, 2015
  • Certificate Seal of Biliteracy- May 2017
  • Kitty Hawk Air Society - Certificate of Recognition by demonstrating academic excellence and is inducted into the Kitty Hawk Air Society on May 24 2017

Timeline

Crew Member

Dunkin' Donuts
10.2021 - Current

Sandwich Artist

Subway
08.2017 - 11.2018

High School Diploma -

Newburgh Free Academy

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Lissette Chacha