Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lissette Fuentes

Chula Vista,CA

Summary

Dedicated Medical Support Assistant with strong skills in customer service and attention to detail. Proven ability to foster effective communication between patients and medical staff, ensuring a positive experience for all.

Overview

7
7
years of professional experience

Work History

Medical Support Assistat

Naval Medical Center San Diego
San Diego, CA
04.2021 - Current
  • Extensive experience performing clerical duties and providing administrative support
  • Deliver positive experience by engaging patients with care.
  • Receive, screen, and route telephone calls, emails, and faxes to appropriate personnel
  • Resolve patient questions and concerns
  • Facilitated communication between patients and medical staff, fostering a supportive environment.

Medical Support Assistant

Choctaw Staffing Solutions
San Diego, CA
06.2019 - 04.2021
  • Provided front-desk administrative and customer service support
  • Scheduled, canceled, re-scheduled patient's appointment
  • Greeted visitors, answered inquiries, and directed patients and staff appropriately
  • Coordinated with staff members to ensure proper patient care is met
  • Identified and corrected discrepancies in medical documentations
  • Resolved routine questions and concerns regarding Overseas Suitability

Education

Associate of Science -

San Diego Mesa College
San Diego, CA

Medical Administrative Assistant -

PIMA Medical Institute
Chula Vista

Skills

    Military Veteran & Military Spouse

    Customer Service & Administrative Support

    Teamwork & Interpersonal Communication

    Attention to Detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Medical Support Assistat

Naval Medical Center San Diego
04.2021 - Current

Medical Support Assistant

Choctaw Staffing Solutions
06.2019 - 04.2021

Associate of Science -

San Diego Mesa College

Medical Administrative Assistant -

PIMA Medical Institute