Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Lissette Morales

Lissette Morales

Summary

Highly motivated professional excited to contribute to your team by expanding audience reach and driving revenue growth for the company.

Overview

14
14
years of professional experience

Work History

Digital Marketing Intern

Media Buyer Academy
12.2023 - Current
  • Analyzed website metrics such as page visits and conversions to measure success of campaigns.
  • Reviewed and optimized Cost Cap Campaigns to maximize results.
  • Summarized data to present results and recommendations.

Patient Relations Coordinator

Good Health Psychiatric Services PC
12.2022 - Current
  • Helped address client complaints and referral services. While addressing client complaints, it was addressed that our referrals were not being contacted in a timely manner. A workflow was developed and implemented procedures to improve customer service and referrals.
  • Proved successful working within tight deadlines and fast-paced atmosphere by verifying health insurance on a daily basis to ensure patients know their coverage prior to appointment.

Lead Patient Care Coordinator/Billing

Valley Institute Of Prosthetics & Orthotics
04.2019 - 12.2022
  • Proved successful working within tight deadlines and fast-paced atmosphere by managing over 300 charts, running reports to retarget existing patients, and running reports to contact new patients on a weekly basis.
  • Love working in a team. Trained over 10 people over the course of 3 years who were all under my supervision.
  • Assisted in developing and implementing patient care work flows and monitored patient reports on a weekly basis to make sure no changes needed to be implemented.

Substitute Teacher

Kern High School District
01.2016 - 12.2017
  • Managed classrooms of 15 to 45 high school students during absence of their teachers.
  • Taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Modified general education curriculum for special-needs students based upon variety of instructional techniques and technologies.

Substitute Teacher

Wasco/Delano Joint Union High School District
04.2015 - 12.2015
  • Managed classrooms of 15 to 45 high school students during absence of their teachers.
  • Taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Modified general education curriculum for special-needs students based upon variety of instructional techniques and technologies.

Sales Representative

Prime Communications At&t
06.2010 - 01.2014
  • Served as main liaison between customers, management and sales team.
  • Helped drive sales goals and reached monthly quotas of $8000 or more per team member.
  • Created and maintained organized database to develop promotional sales
  • Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable projects with 85% success rate.
  • Trained over 20 incoming team members.

Education

Meta Ads And TikTok Ads

Media Buyer Academy
2023

Bachelor of Arts - Business Administration Marketing

California State University - Bakersfield
Bakersfield, CA
06.2015

Skills

  • Meta & TikTok Ads
  • Marketing Funnels
  • Audience & Market Analysis
  • Split Testing
  • Data Analysis
  • Pixel Installation
  • UTM Tracking
  • Cost Caps
  • Custom Audiences
  • Lead & Ecommerce Strategies

Languages

Spanish
Native/ Bilingual

Affiliations

  • Volunteer at church biweekly
  • Home school teacher

Timeline

Digital Marketing Intern

Media Buyer Academy
12.2023 - Current

Patient Relations Coordinator

Good Health Psychiatric Services PC
12.2022 - Current

Lead Patient Care Coordinator/Billing

Valley Institute Of Prosthetics & Orthotics
04.2019 - 12.2022

Substitute Teacher

Kern High School District
01.2016 - 12.2017

Substitute Teacher

Wasco/Delano Joint Union High School District
04.2015 - 12.2015

Sales Representative

Prime Communications At&t
06.2010 - 01.2014

Meta Ads And TikTok Ads

Media Buyer Academy

Bachelor of Arts - Business Administration Marketing

California State University - Bakersfield
Lissette Morales