Lissette Nunez
Northridge,CA
Summary
Detail-oriented server, highly effective at multitasking in competitive, high-energy and fast-paced environments while juggling multiple priorities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Saddle Ranch Universal
Universal Studios
08.2016 - Current
- Provided friendly and attentive service.
- Set dining tables according to type of event and service standards.
- Consistently provided professional, friendly and engaging service.
- Greet guest with a friendly smile
- Alert kitchen of any Allergies or Dietary restrictions.
Server
Qantas First Class Lounge
Los Angeles Airport
03.2014 - 08.2016
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Engaging with guest in a friendly and genuine manner.
- Set dining tables according to type of event and service standards.
- Greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Polishing silverwear and making sure table presentation is up to par.
Secretary
Northridge Auto Body
Northridge
09.2012 - 04.2014
- Maintained appropriate filing of personal and professional documentation.
- Screened personal and business calls and directed them to the appropriate party.
- Received and placed telephone calls to clients and prospective clients.
- Transcribed legal documents and phone conversations.
- Conducted daily accounting on all finances, deposits and safe.
- Screened telephone calls and forwarded them to the appropriate departments.
- Resolved service-related problems in a timely manner.
Education
Associate of Science - Business
Cal State University Northridge
Current
Skills
- Committed team player
- ServSafe certification
- Organized and efficient server
- High energy
- Luxury guest services
- Adaptability and responsiveness
- Courteous and helpful
- Hospitality background
- Creative problem solver
- Quick learner
- Customer service specialist
- Organized and efficient server
- Service with a smile
- Certificate in Alcohol Service
Certification
Sofitel Training
Server Safe
STAR Training
Timeline
Server
Saddle Ranch Universal
08.2016 - Current
Server
Qantas First Class Lounge
03.2014 - 08.2016
Secretary
Northridge Auto Body
09.2012 - 04.2014
Associate of Science - Business
Cal State University Northridge