Lissette Ortiz
Lakeland,FL
Summary
Dependable individual with track record of success across multiple commitments, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
After-School Care Provider
Neighborhood Ministries
Lakeland, FL
09.2024 - Current
- Encouraged positive behaviors among students, and provided nurturing care with disciplinary expectations.
- Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.
- Provided emotional support and comfort to students who needed it.
Restaurant Hostess
Olive Garden
Lakeland, FL
02.2024 - Current
- Greeted customers with a warm smile, and created a welcoming environment for their comfort.
- Built positive relationships with other front-of-house and kitchen staff.
- Provided helpful answers for customers about menu options, seating availability, and other inquiries.
Shop Associate
The Curated Collective
Lakeland , Florida
08.2023 - 12.2023
- Welcomed customers with kindness and provided a safe environment to shop
- Organized store by returning merchandise to proper areas and restocked displays.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Education
Bachelor of Science - Psychology And Criminology
Florida Southern College
Lakeland, FL05-2025
Associate of Arts - General Studies
Polk State College
Lakeland, FL05-2023
Skills
- Patience and empathy
- Reliability and punctuality
- Interpersonal relationships
- Professional communication
- Excellent customer service
- Organization and time management
Accomplishments
- Florida Southern College President's List for straight A students
Timeline
After-School Care Provider
Neighborhood Ministries
09.2024 - Current
Restaurant Hostess
Olive Garden
02.2024 - Current
Shop Associate
The Curated Collective
08.2023 - 12.2023
Bachelor of Science - Psychology And Criminology
Florida Southern College
Associate of Arts - General Studies
Polk State College
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