Keiser University graduate with a Bachelor's degree in Forensic Science Investigations, transitioning to a career in customer service and retail with 4 years of industry experience. Recognized for leadership abilities, adept at managing multiple tasks in fast-paced, time-sensitive settings. Proficient in fostering strong customer relationships to consistently achieve or surpass organizational objectives. Bilingual in English/Spanish, with expertise in Microsoft Word, QuickBooks, Mitchell Labor Guides, and All Data - typing at 28 WPM.
Hi, I’m
Lissette Sobrino
Coral Springs,FL
Summary
Overview
9
years of professional experience
1
Certification
Work History
Cellular Sales Verizon
Sales Consultant
08.2021 - Current
Job overview
- Develop New Consumer & Business Accounts, providing outstanding experience, recommend changes in products with newest technology and services, create professional relations for future business.
Property Capital Management Inc
Administrative Assistant
08.2018 - 08.2021
Job overview
- Experience in managing accounts of rental properties (rents owed, utilities, etc.), processing permits/violations responding to tenant emails, entering data into QuickBooks, and working with homeowner associations.
Atlantic Marine Power Systems
Assistant Office Manager
08.2017 - 06.2018
Job overview
- Received and managed all inbound service calls. Assisted with reviewing, processing, and submitting payroll for staff. Reviewed and processed all service repair orders submitted by field techs. Reviewed and processed client estimates. Finalized all client invoices. Assisted with accounts payable/receivable.
Global Auto Repair
Office Manager / Service Writer
01.2016 - 04.2017
Job overview
- Managed all business functions, including but not limited to hiring and training staff, maintaining accounts payables and receivables, originating all service repair orders/estimates, handling all aspects of parts ordering for repairs and shop supplies, and negotiating insurance and extended warranty settlements.
Education
Keiser UniversityFort Lauderdale, FL
Bachelor of Science from Forensic Investigations
08.2021
University Overview
Relevant courses include: Intro to Forensic Science Technology, Forensic Legal Concepts, Forensic Communications, Crime Scenes & Evidence Photography, Crime Scene Digital Image Processing, Fingerprint ID and Development, Intro to Biological Evidence, Field Investigative Procedures & Presentation of Evidence, Organized Crime, Criminal Justice Systems, Advanced Legal Procedures & Evidence, Court Procedure and Evidence, and Forensic Biology & Chemistry.
Skills
- Finger Printing
- Crime Scene Photography
- Conduct Observations
- Handling of Evidence Traces
- Criminal
- Customer service
- Problem solving
- Understanding the customers concern
- Microsoft Word, QuickBooks, Mitchell Labor Guides, and All Data – Type 28 WPM
Certification
- Forensic Anthropology certificate
- Contact: Region 5 Director – Sharon Plotkin for RSVP and for any questions please call (305) 218-6949 or email region5@fdiai.org
LANGUAGES
English and Spanish
Training
Training
“What Justice Professionals Need to Know about Hate Crime” Online. 1 hour. Justice Clearinghouse. October 18, 2018Affiliations
Affiliations
Florida Division of International Association for Identification (FDIAI). Student membership since 2020General knowledge of…
General knowledge of…
- Graphic representations and scale drawings of crime scenes, Photoshop and PowerPoint Presentations.
- Writing detailed reports of investigations and well versed with crime scene investigation protocols.
- Documenting evidence, and impounding evidence to lab and knowledgeable in handling and sorting data received from forensic labs and autopsies.
- Experience in measuring crime scene evidence and knowledge of legal courts and criminal hearing procedures
ADDITIONAL EXPERIENCE
ADDITIONAL EXPERIENCE
- Bryan International Parts & Service, Miami, FL
- Office Manager / Service Writer July 2012 to December 2015
- Presidente Supermarket, Miami, FL
- Customer Service Manager / Assistant Manager December 2010 to March 2012
- One Low Price Dry Cleaners, Miami, FL
- Store Manager August 2004 to August 2010
Timeline
Sales Consultant
Cellular Sales Verizon
08.2021 - Current
Administrative Assistant
Property Capital Management Inc
08.2018 - 08.2021
Assistant Office Manager
Atlantic Marine Power Systems
08.2017 - 06.2018
Office Manager / Service Writer
Global Auto Repair
01.2016 - 04.2017
Keiser University
Bachelor of Science from Forensic Investigations
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