Lissette M. Almodovar-Otero
Dodge City
Summary
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and ready to meet changing needs and deliver results.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walgreens
01.2023 - Current
Pharmacy Technician
Walgreens
01.2022 - 01.2023
E-commerce / Personal Shopper
Walmart
01.2020 - 01.2022
Education
Associate of Science - Pharmacy Technician
Interamerican University San Germán
San Germán, PR01.2011
High School Diploma - undefined
Esc. Superior Luis Negrón López Sabana Grande
Sabana Grande, PR01.2009
Skills
- Extensive experience in customer service
- Computer knowledge including use of Microsoft Office
- Able to multi-task
- Time management
- Capable of typing 45WPM
- Capable of maintaining confidentiality
- Knowledge on HIPPA
- Basic knowledge on insurance processing
- Quick learner and detail oriented
- Strong phone etiquette
- Focused and commited
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
01.2023 - Current
Pharmacy Technician
Walgreens
01.2022 - 01.2023
E-commerce / Personal Shopper
Walmart
01.2020 - 01.2022
High School Diploma - undefined
Esc. Superior Luis Negrón López Sabana Grande
Associate of Science - Pharmacy Technician
Interamerican University San Germán