Lissie Trapp
Lakeland,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Confident with venipuncture, arterial and finger stick blood sampling.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Receptionist
CSL Plasma
10.2023 - Current
- Improved patient experience by providing efficient and accurate medical screening services.
- Obtained patient vitals such as height, weight and blood pressure.
- Reduced wait times for patients by maintaining a clean, organized workspace that facilitated quick turnaround on screenings.
Phlebotomy Trainer
CSL Plasma
11.2021 - Current
- Perform venipuncture on donors to begin pheresis process in compliance with SOPs and FDA guidelines
- performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect
- Evaluate vein performance of the donor to identify possible problem, make necessary corrections in order to expedite donation time.
- Collects arm samples or whole blood samples from donors for testing
- Provided one-on-one coaching for students struggling with specific phlebotomy techniques, leading to improved skill levels.
Ophthalmologist Assistant
Brandon Eye Associates
11.2018 - 10.2021
- IV Dye Injections (Phlebotomy) to take pictures of the veins and arteries in the eye.
- Enhanced patient care by assisting ophthalmologists in performing diagnostic tests and procedures. (OCT, Visual Fields, GVF, Photos, Refractions)
- Educated patients on eye care routines, leading to increased compliance with prescribed treatment plans.
- Maintained up-to-date knowledge of industry advancements through continuing education courses and training seminars.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Improved office efficiency by maintaining accurate patient records and scheduling appointments.
- Contributed to the success of the practice by providing exceptional customer service to patients both in-person and over the phone.
- Assisted in surgical procedures, ensuring a sterile environment and proper set-up for smooth operations. And follow up care.
Ophthalmic Scribe
Advanced EyeCare Associates
07.2011 - 11.2018
- Improved patient care by accurately documenting medical histories and examination findings.
- · Assisted in surgical procedures, ensuring a sterile environment and proper set-up for smooth operations. And follow up care.
- Enhanced doctor-patient communication by serving as a liaison between ophthalmologists and patients.
- Assisted in diagnosing eye conditions with precise recording of visual acuity measurements and diagnostic tests.
- Aided in surgical preparation and procedure, gathering necessary instruments and equipment for efficient use during ocular procedures.
- Demonstrated exceptional multitasking abilities by simultaneously handling patient care, documentation, and administrative tasks.
- Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
- Assistant Supervisor had to be on top of current patient loads to facilitate efficient and organized workflow.
- · Enhanced patient care by assisting ophthalmologists in performing diagnostic tests and procedures. (OCT, Visual Fields, GVF, Photos, Refractions)
Education
High School Diploma -
Kathleen Senior High School
Lakeland, FL05.2004
Skills
- Venipuncture and capillary puncture
- Critical Thinking
- Detail-Orientated
- Anatomy Knowledge
- Team-Player
- Self-Started
- Patient Care
- Problem Solver
- Cultural Awareness and Sensitivity
- Fluent in Spanish
Certification
- COA - Certified Ophthalmic Assistant (02/25/2013)
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
CSL Plasma
10.2023 - Current
Phlebotomy Trainer
CSL Plasma
11.2021 - Current
Ophthalmologist Assistant
Brandon Eye Associates
11.2018 - 10.2021
Ophthalmic Scribe
Advanced EyeCare Associates
07.2011 - 11.2018
High School Diploma -
Kathleen Senior High School
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