Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lissifer Santana

Paterson

Summary

Diligent and thorough packing and shipping clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Reliable, with a good work ethic, and the ability to quickly adapt to new tasks and environments.

Overview

8
8
years of professional experience

Work History

Packing and Shipping Clerk

FBA Terminal
Passaic
01.2022 - 09.2024
  • Inspected products for defects or damages prior to packing and shipping.
  • Labeled packages according to shipping instructions.
  • Secured all outgoing packages using appropriate packing material.

Instacart Shopper

Instacart
Bronx
05.2021 - 01.2022
  • Successfully managed and completed multiple Instacart orders in a timely manner, while demonstrating strong customer service skills.
  • Acquired comprehensive understanding of grocery store layout and product locations, resulting in efficient shopping times.
  • Exercised sound judgment when selecting products that met customer requirements without compromising quality.

Assistant Manager

Easy Pickings
Bronx
08.2016 - 03.2020
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service.
  • Assist in onboarding and training new hires to ensure a seamless transition into the team.

Education

Associate in Arts (A.A.) -

Borough of Manhattan Community College
New York
12.2020

Skills

  • Team Work
  • Work prioritization
  • Labeling packages
  • Computer skills
  • Package inspection
  • Clear communication

Languages

  • Spanish, Native
  • English, Highly proficient

Timeline

Packing and Shipping Clerk

FBA Terminal
01.2022 - 09.2024

Instacart Shopper

Instacart
05.2021 - 01.2022

Assistant Manager

Easy Pickings
08.2016 - 03.2020

Associate in Arts (A.A.) -

Borough of Manhattan Community College

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